Rebecca Webber
Quitman,Ga
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
9
9
years of professional experience
Work History
Administrative Assistant
Peabey & Associates
01.2014 - 01.2019
- Greet all visitors/ Announce guests
- Answer phones
- General clerical duties including, but not limited to: Photocopying, mailing, filing, scanning
- Assist in coordinating tenant requests and maintain log
- Data Entry
- Maintain kitchen supplies including coffee, paper goods, water
- Must be able to multitask, organize, and prioritize
- Other duties as assigned
- Opened, sorted, distributed incoming mail and prepared outgoing mail for pick up.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Created and maintained databases to track and record customer data.
- Scheduled office meetings and client appointments for staff teams.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Customer Service Associate
KOHLS DEPARTMENT STORE
01.2013 - 01.2016
- Greeted and assisted customers with locating/purchasing merchandise
- Contacted other stores to assist customers with locating requested merchandise
- Totaled customer purchases, accepted payments, issued receipts and change
- Assisted customers with merchandise credits, exchanges and refunds
- Performed open/close procedures for registers, counted money, balanced drawers, made deposit
- Maintained knowledge of current sales and promotions to inform customers.
Administrative Assistant
BEMBRY & SONS LAWN SERVICE
01.2012 - 01.2013
- Answered, screened, transferred and took messages for inbound phone calls
- Greeted and directed visitors/clients to the appropriate staff member for assistance
- Photocopied, faxed and mailed documents as requested by management
- Handled management requests for retrieval of files and records
- Resolved administrative problems and inquiries
- Prepared written responses to routine inquiries
- Opened, sorted, distributed incoming mail and prepared outgoing mail for pick up.
Human Resources Administrative Assistant
PALM BEACH STATE COLLEGE
01.2010 - 01.2011
- Assisted management with screening, interviewing and testing potential employees
- Notified existing staff of internal opportunities and maintained employee personnel records
- Recorded information for new hires, transfers, terminations and changes in job classifications
- Facilitated orientations to new employees and provided information packets
- Informed employees of company policies, payroll information and benefit programs as needed
- Documented human resources actions utilizing company forms, logs, and records.
Education
Associate's Degree-Business Administration -
Palm Beach State College
Lake Worth, FLSkills
- Customer Service Focused
- Effective Communicator
- Multi-line Phone Systems
- Basic Office Equipment
- Computer Proficient
- Data Entry Experience
- Cash Handling Experience
- Conflict Resolution Skills
- Teamwork & Planning
Personal Information
Title: CUSTOMER SERVICE SPECIALIST
Timeline
Administrative Assistant
Peabey & Associates
01.2014 - 01.2019
Customer Service Associate
KOHLS DEPARTMENT STORE
01.2013 - 01.2016
Administrative Assistant
BEMBRY & SONS LAWN SERVICE
01.2012 - 01.2013
Human Resources Administrative Assistant
PALM BEACH STATE COLLEGE
01.2010 - 01.2011
Associate's Degree-Business Administration -
Palm Beach State College
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