- Dancing
- Gym Workouts
- Mindfulness Practices
- Team Sports
- Yoga
Rebecca Webber
Jacksonville
Summary
Dynamic professional with extensive experience at Sunburn Cannabis, excelling in customer education and sales proficiency. Proven ability to build rapport and support medical patients, enhancing customer satisfaction and loyalty. Skilled in product merchandising and maintaining regulatory compliance, consistently delivering exceptional service in fast-paced environments.
Experienced with providing personalized product recommendations and fostering customer relationships. Utilizes exceptional communication skills to educate clients on product benefits and usage. Knowledge of industry trends and regulatory compliance, ensuring safe and informed consumer experience.
Overview
2
2
years of professional experience
Work History
Budtender
Sunburn Cannabis
08.2024 - Current
- Checked guests' photo identification for validity and age requirements.
- Utilized strong interpersonal skills to build rapport with customers, establishing trust and credibility as a knowledgeable resource on cannabis products.
- Sold flowers, concentrates and edibles in fast-paced environment.
- Promoted a welcoming atmosphere by greeting each customer warmly upon arrival, fostering an inclusive environment that encouraged return visits.
- Restocked supplies and arranged displays.
- Increased repeat business through exceptional customer service and extensive knowledge of cannabis products.
- Employed effective cash handling procedures for accurate accounting of daily sales transactions while minimizing discrepancies or losses.
- Managed inventory efficiently, ensuring accurate stock levels and timely reordering of popular products to prevent shortages.
- Enhanced customer experience by providing personalized product recommendations based on individual needs and preferences.
Lead Spa Attendant
Hand and Stone Massage and Facial
02.2024 - Current
- Assisted in the development of marketing materials that showcased spa offerings effectively.
- Managed daily operations, maintaining high standards of cleanliness and organization throughout the facility.
- Promoted an atmosphere conducive to relaxation through careful attention to music selection, lighting conditions and ambient noise level monitoring.
- Established seamless communication between front desk personnel and treatment providers for improved coordination of services rendered.
- Trained new spa attendants to ensure consistent quality of service and adherence to spa protocols.
- Participated actively in professional development opportunities to remain current on industry trends and best practices, applying newfound knowledge to enhance spa operations.
- Addressed customer concerns promptly and professionally, resolving issues in a timely manner to preserve client satisfaction.
- Enhanced customer satisfaction by providing exceptional spa services and maintaining a clean, relaxing environment.
- Managed front desk by answering phones, scheduling appointments, and greeting guests.
- Recommended and sold spa packages and memberships based on client's preferences and needs.
Golf Associate
Top Golf
02.2023 - 02.2025
- Provided valuable support during renovations or upgrades to the facility, ensuring minimal disruptions for guests while maintaining high-quality playing conditions.
- Assisted in training new Golf Associates as needed, sharing expertise to foster team cohesion in delivering consistent service standards across the board.
- Played an active role in fostering a positive work environment among colleagues by participating in team-building events and offering constructive feedback when necessary.
- Coordinated group outings and events, creating memorable experiences for guests while boosting facility visibility within the community.
- Supported club members with personalized attention, addressing questions or concerns promptly and professionally.
- Contributed to the overall success of the golf course by ensuring all tasks were completed in a timely and efficient manner.
- Educated customers on proper golf etiquette, ensuring a pleasant experience for all patrons on the course at any given time.
- Streamlined communication between departments by attending regular meetings with other staff members to share updates on pertinent issues affecting daily operations.
Education
Bachelor of Science - Psychology
University of North Florida
Jacksonville, FL12-2025
High School Diploma -
East Ridge High School
Clermont, FL05-2021
Skills
- Supporting medical patients
- Product merchandising
- Patience and empathy
- Customer education
- Sales proficiency
- Counting money
- Maintaining security
- Regulatory compliance
- Building rapport
- Maintaining confidentiality
- Production leadership
- Flexible hours
Massage Therapy
year I started up in Massage school. Unfortunately, I had to drop out because of certain circumstances. am still expecting to go back to Massage school and become a massage therapist within the next year.
Interests
Timeline
Budtender
Sunburn Cannabis
08.2024 - Current
Lead Spa Attendant
Hand and Stone Massage and Facial
02.2024 - Current
Golf Associate
Top Golf
02.2023 - 02.2025
Bachelor of Science - Psychology
University of North Florida
High School Diploma -
East Ridge High School
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