Rebecca Weeks
Eatonton,GA
Summary
Dedicated worker with excellent communication, time management and computer skills. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hardworking by my peers, I can be relied upon to help your company achieve its goals.
Overview
32
32
years of professional experience
3
3
Certificate
Work History
Baker
Ingles Markets
02.2023 - Current
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining clean, organized workspace.
- Reduced waste and increased efficiency by accurately measuring ingredients and closely monitoring baking processes.
- Collaborated with team members to complete large orders for special events, ensuring timely delivery and client satisfaction.
- Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
- Maintained safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
- Assisted in inventory management, helping maintain appropriate stock levels for essential ingredients and supplies.
- Provided excellent customer service, answering questions about products and offering personalized recommendations based on individual preferences.
- Produced consistently high-quality baked goods for customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Complied with health and safety codes to protect staff and customers.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
- Packaged and labeled baked goods with accurate descriptions and ingredients.
- Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.
- Followed food safety standards when handling ingredients.
- Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
- Operated ovens and bakery equipment to prepare products according to recipes.
- Packaged finished products for sale.
- Mixed icing and other toppings by reading recipes, scaling, and measuring ingredients and operating mixer.
- Monitored temperatures of ovens, proof boxes and other equipment.
- Replenished bakery items in display cases.
- Managed display cases to verify freshness and attractiveness of products.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Decorated cakes, cupcakes and other pastries according to customer requests.
- Trained new employees on bakery methods and procedures.
- Determined baking times for various items.
- Cut and shaped dough for pies, rolls and other pastries.
Front Desk Medical Receptionist
Dr. Rakesh Kumar
08.2022 - 02.2023
- Enhanced patient satisfaction by consistently providing friendly and efficient service at front desk.
- Streamlined appointment scheduling processes, resulting in reduced wait times for patients.
- Ensured HIPAA compliance by maintaining strict confidentiality with all patient records and information.
- Facilitated smooth office operations by managing multi-line phone systems and directing calls to appropriate staff members.
- Assisted with insurance verification tasks, expediting billing process for both patients and providers.
- Handled financial transactions related to copayments or self-pay fees while adhering to company policies regarding payment collection.
- Coordinated appointment reminders for patients via phone calls or email notifications, reducing no-show rates.
- Provided administrative support to medical staff, assisting with various clerical tasks as needed.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Completed patient referrals to other medical specialists.
- Invoiced patients accurately in line with charging guidelines.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Obtained payments from patients and scanned identification and insurance cards.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Performed various administrative tasks by filing, copying and faxing documents.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
- Received and routed laboratory results to correct clinical staff members.
- Enhanced patient satisfaction by consistently providing friendly and efficient service at front desk.
Animal Control Manager
Baldwin County Board Of Commissioners
10.2015 - 01.2022
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Established and updated work schedules to account for changing staff levels and expected workloads.
- Approved regular payroll submissions for employees.
- Delivered feedback to decision-makers regarding employee performance and training needs.
- Maintained computer and physical filing systems.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Coached employees through day-to-day work and complex problems.
- Kept animals clean and free of contaminants to promote optimal health.
- Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
- Administered medications to animals in treatment and documented changes in condition.
- Educated caregivers and pet owners on animal care, nutrition and disease management.
- Kept cages, kennels, play yards and grooming areas neat and clean.
- Followed specific food and water schedules for different animal species.
- Collected animal waste produced on walks and discarded in trash or approved receptacles.
- Followed pet care instructions for dietary needs and medication regimens.
- Managed facility laundry, cleaning and restocking.
- Monitored animals for behavioral problems and signs of health issues.
- Mixed and administered special food formulas to individual animals based on unique dietary needs.
- Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
- Washed, trimmed and brushed animals to maintain good grooming standards.
- Restocked supplies and rotated items to maintain efficient operations and prevent expiration of perishable goods.
- Performed pet intake to gain necessary information concerning health, behaviors, potential allergies and other details to provide complete records and methods of owner contact.
- Handled administrative work such as answering telephones and scheduling appointments for visits.
- Monitored animal behavior and completed examinations to identify illnesses, injuries or potential diseases.
- Cared for sick or injured animals by seeking out veterinary care and notifying owners.
- Managed and engaged with staff during daily duties to monitor performance and adherence to policies and training.
- Analyzed inventory trends to order appropriate stock quantities.
- Recruited, hired, trained and scheduled ten staff.
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Assigned jobs to individual employees by considering factors such as previous training, current abilities and general knowledge.
- Educated staff on strategies for handling difficult customers and challenging situations.
- Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.
- Researched issues to obtain appropriate answers to customer inquiries.
Newspaper Carrier
Macon Telegraph
01.2011 - 09.2015
- Delivered newspapers and flyers to over 200 homes daily.
- Assembled and bagged newspapers prior to delivery.
- Distributed papers in various weather conditions during early morning, typically starting at three am.
- Planned daily rounds and determined most efficient way to distribute newspapers.
- Picked up newspapers from main facility and loaded into vehicle in preparation for deliveries.
- Stocked newspaper boxes at assigned locations.
- Displayed products properly at customer sites and according to company specifications and policies.
- Communicated regularly with District Manager for delivery route details and changes.
Substitute Teacher, Kindergarten
Kiddyland Early Learning Center
01.2006 - 01.2007
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- Organized and cleaned teaching areas after daily use to maintain high standards for returning teachers or other substitutes.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
Church Nursery Worker
First Baptist Social Circle
01.2005 - 01.2006
- Set and enforced rules to maintain children's safety and created welcoming, caring environments for all children.
- Instructed children in crafts and other activities to promote gross and fine motor skills.
- Used positive reinforcement techniques to promote patience and other good behaviors in children.
- Helped children develop motor skills in preparation for preschool and kindergarten.
- Provided consistent childcare during church services, allowing parents to participate worryfree.
Preschool Assistant Teacher
First Methodist Of Madison
01.2003 - 01.2004
- Supervised children during in-classroom activities and on playground.
- Interacted with children one-on-one and in small groups to enhance and support learning activities.
- Maintained classrooms by disinfecting and sterilizing surfaces and toys.
- Assisted teacher by developing lesson plans to meet educational goals for each child.
- Engaged and entertained children through recreational and educational activities.
- Educated students in foundational concepts such as shapes, numbers and letters.
Flower Delivery Driver
Fairview Florist
01.2000 - 01.2002
- Completed on-time deliveries by choosing best and most efficient routes.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Contacted customers prior to delivery to confirm and coordinate delivery times.
- Maintained organized, clean and professional vehicle to protect company reputation with customers.
- Successfully avoided time delivery delays by carefully planning best routes.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
Car Rental Agent
National Car Rental
01.1998 - 11.1998
- Managed multiple tasks in high-volume environment.
- Responded quickly to customer inquiries, answering questions and offering insight into products.
- Greeted customers with enthusiasm, offered to take orders and fulfilled each quickly and correctly.
- Addressed guest complaints and resolved issues to promote satisfaction.
Billing Assistant
Perilstein Distribution Corporation
07.1997 - 01.1998
- Identified, researched and resolved billing variances to maintain system accuracy and currency.
- Executed billing tasks and recorded information in company databases.
- Used data entry skills to accurately document and input statements.
Office Administrative Assistant
Cricket Campers
10.1993 - 08.1997
- Provided clerical support to company employees by copying, faxing and filing documents.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Responded to inquiries from callers seeking information.
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Transferred and directed phone calls, guests and mail to correct staff members.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Attorneys Clerk
LawSmith
08.1992 - 08.1993
- Updated records with new information.
- Followed confidentially regulations to maintain privacy.
- Created spreadsheets to track client progress and document billable hours.
Education
High School Diploma -
Dekalb Christian Academy
Tucker GaSkills
- Decision Making
- Problem Solving
- Verbal and Written Communication
- Self Motivation
- Adaptability and Flexibility
- Attention to Detail
- Multitasking Abilities
- Teamwork and Collaboration
- Relationship Building
- Kitchen Equipment Operation
- Customer Service
Certification
- Animal Control Officer
- Animal Control Management
- National Associations of Counties Leadership Program
- Safe Serve Food Handling
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Baker
Ingles Markets
02.2023 - Current
Front Desk Medical Receptionist
Dr. Rakesh Kumar
08.2022 - 02.2023
Animal Control Manager
Baldwin County Board Of Commissioners
10.2015 - 01.2022
Newspaper Carrier
Macon Telegraph
01.2011 - 09.2015
Substitute Teacher, Kindergarten
Kiddyland Early Learning Center
01.2006 - 01.2007
Church Nursery Worker
First Baptist Social Circle
01.2005 - 01.2006
Preschool Assistant Teacher
First Methodist Of Madison
01.2003 - 01.2004
Flower Delivery Driver
Fairview Florist
01.2000 - 01.2002
Car Rental Agent
National Car Rental
01.1998 - 11.1998
Billing Assistant
Perilstein Distribution Corporation
07.1997 - 01.1998
Office Administrative Assistant
Cricket Campers
10.1993 - 08.1997
Attorneys Clerk
LawSmith
08.1992 - 08.1993
High School Diploma -
Dekalb Christian Academy
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