Rebecca White
Lino Lakes,MN
Summary
Results-driven Retail District Manager with over three years of multi-unit leadership experience, eight stores, and a focus on driving sales growth, profitability, and operational excellence. Proven track record of building high-performing teams, developing future leaders, and ensuring compliance with company standards.
Overview
21
21
years of professional experience
Work History
District Manager
At Home
Blaine, Minnesota
04.2025 - Current
- Responsible for leading multiple At Home stores (via their Store Directors) to achieve financial, operational, and customer service goals..
- Monitor operations and customer support execution within all stores of the district.
- Conduct regular sore evaluations and audits using data and observations. Identify areas of opportunity for improvement.
Retail Sales Manager
Duluth Trading
Woodbury , MN
09.2023 - Current
- Developed strategies to increase sales and profitability.
- Managed staffing schedules, interviewed potential employees, and provided training for new hires.
- Conducted regular inventory checks to ensure accuracy of product counts.
- Planned promotional events such as in-store discounts or special offers.
- Provided guidance to staff members regarding operational procedures.
District Manager
Burlington Stores
MN
07.2021 - 06.2023
- Develop Store Managers to drive sales and key metrics through providing feedback and coaching in the moment
- Manage overall customer satisfaction while supporting the development of a customer service culture
- Lead multi-million dollar sales volume in multiple stores
- Work to resolve issues that may impact productivity, service and efficiencies.
Regional Operations Manager
Burlington Stores
MN
10.2020 - 07.2021
- Train, develop and coach store management and store associates on operational processes
- Analyze performance of operational results and assist store managers in formulating action plans to address issues
- Ensure excellent customer service by monitoring facilities issues on the exterior and interior of stores.
Store Manager
Burlington Stores
MN
06.2017 - 10.2020
- Coordinated employee schedules for optimum performance and shift coverage
- Addressed and resolved escalated customer complaints and worked to restore satisfaction
- Set clear expectations for team performance, conducting periodic evaluations and implementing corrective actions
- Proactively communicate with Regional support team and Assistant Store Managers to build partnerships that assist in achieving greater results.
Assistant Store Manager of Operations & Service
Burlington Stores
MN
03.2005 - 06.2017
- Work closely with Store Managers to ensure proper scheduling guidelines and best practices are being followed in order to maximize the available workforce
- Manage Attendance program, Maintain Your Voice communication, and manage staffing initiatives to meet model scheduling needs and weekend hour execution
- Staffs first point of contact with all Human Resource needs including online management systems, on-boarding, off-boarding, coaching and development.
Education
Bachelor of Arts - Marketing and Business -
CENTURY COLLEGE
06.2001
Skills
- Retail Management and visual merchandising
- Business and staff development
- Budget Planning and management
- Strategic Planning
- MS Office
- Customer Service
References
References will be provided upon request.
Timeline
District Manager
At Home
04.2025 - Current
Retail Sales Manager
Duluth Trading
09.2023 - Current
District Manager
Burlington Stores
07.2021 - 06.2023
Regional Operations Manager
Burlington Stores
10.2020 - 07.2021
Store Manager
Burlington Stores
06.2017 - 10.2020
Assistant Store Manager of Operations & Service
Burlington Stores
03.2005 - 06.2017
Bachelor of Arts - Marketing and Business -
CENTURY COLLEGE
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