Summary
Overview
Work History
Education
Skills
Timeline
GeneralManager

Rebecca Whitney

Battle Creek,MI

Summary

Energetic leader promotes 20 years of industry experience with superior record of accomplishment. Ambitious and highly motivated Senior Team Leader surpasses demanding objectives and achieves or exceeds set goals.

Overview

24
24
years of professional experience

Work History

Senior Team Leader, Logistics

DENSO Manufacturing Michigan
Battle Creek, MI
09.2016 - Current
    • Verified accurate account invoicing through collaboration with accounting department.
    • Processed and entered customer orders into database and provided proactive customer service for accounts.
    • Built strong relationships with customers through positive attitude and attentive response.
    • Managed system support functions to set priorities and service levels expectations.
    • Led team of 45 members while providing exceptional customer service.
    • Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
    • Discovered training needs and provided coaching.
    • Set clear team goals and delegated tasks and set deadlines.

Production Management, Subleader

DENSO Manufacturing Michigan
Battle Creek, MI
05.2014 - 09.2019
  • Supported machine operators in setup and operation of production equipment resulting in efficient runs.
  • Organized work to meet demanding production goals.
  • Inspected final products to assess compliance with quality standards and established tolerances.
  • Reviewed job specifications to determine appropriate setups for production runs.
  • Examined incoming materials and compared to documentation for accuracy and quality.
  • Customer on time delivery of shipments was 99.7% for last performance appraisal.

Factory Production Worker

DENSO Manufacturing Michigan
Battle Creek, MI
08.2002 - 05.2014
  • Calibrated and repaired machinery and equipment.
  • Took part in company-offered training sessions to improve skills and knowledge.
  • Demonstrated proper use of equipment to newly hired employees to avoid workplace injuries.
  • Supported current production needs by moving items between equipment, conveyors and staging areas.
  • Inspected final products to assess compliance with quality standards and established tolerances.
  • Unloaded and loaded items from conveyors, machines, and conveyances.
  • Oversaw, coached and evaluated 45 production warehouse employees

Hotel Front Desk Receptionist

Golden Manor
Muldraugh, KY
06.2000 - 06.2002
  • Welcomed each new arrival pleasantly and confirmed reservations and identification.
  • Collected room deposits, fees and payments.
  • Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
  • Confirmed relevant guest information and payment methods to prevent fraud.
  • Collaborated with team members to handle guest requirements from check-in through check-out.
  • Liaised with housekeeping and maintenance staff to address requests and complaints made by guests
  • Resolved service-related problems and documented actions in system

Education

High School Diploma -

Grayling High School
Grayling, MI
05.1997

Skills

  • Decision Making
  • Fast-learner
  • Team player
  • Self-Motivated
  • Work Delegation and Tracking
  • Verbal and Written Communication
  • Understanding Customer Needs
  • Performance improvement
  • Key performance indicators
  • Knowledgeable in Excel, Word, and Power point
  • Conflict management
  • Multitasking and Time Management

Timeline

Senior Team Leader, Logistics

DENSO Manufacturing Michigan
09.2016 - Current

Production Management, Subleader

DENSO Manufacturing Michigan
05.2014 - 09.2019

Factory Production Worker

DENSO Manufacturing Michigan
08.2002 - 05.2014

Hotel Front Desk Receptionist

Golden Manor
06.2000 - 06.2002

High School Diploma -

Grayling High School

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Rebecca Whitney