Rebecca Wieder
Port Charlotte,FL
Summary
Dedicated server with expertise in order processing, cash handling, and team collaboration. Proven ability to provide exceptional customer service in fast-paced environments. Dynamic server with over 10 years of experience in the dining industry. Skilled in upselling techniques and point-of-sale operations, consistently enhancing the guest experience while driving sales growth. Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
14
14
years of professional experience
Work History
Server
Waffle House
Port Charlotte, FL
06.2011 - Current
- Provided exceptional customer service in fast-paced dining environment.
- Took and processed customer orders accurately and efficiently.
- Assisted in training new servers on menu items and procedures.
- Handled cash transactions and operated point-of-sale system effectively.
- Managed customer inquiries and resolved issues promptly and professionally.
- Upsold menu items to enhance guest dining experience while increasing sales.
- Provided excellent customer service to ensure satisfaction.
- Took orders from customers accurately and in a timely manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Delivered food orders promptly and courteously.
- Cleaned tables and chairs to prepare dining area for next customers.
Server
Alvaros Restaurant
North Port, FL
02.2022 - 05.2025
- Provided exceptional customer service in fast-paced dining environment.
- Maintained cleanliness and organization of dining area and kitchen.
- Took and processed customer orders accurately and efficiently.
- Collaborated with kitchen staff to ensure timely food delivery.
- Handled cash transactions and operated point-of-sale system effectively.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
- Took orders from customers accurately and in a timely manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
Education
Culinary Arts Certificate - Culinary Arts
Charlotte Technical Center
Port Charlotte04-2011
Skills
- Order processing
- Cash handling
- Point-of-sale operation
- Upselling techniques
- Team collaboration
- Time management
- Effective communication
- Adaptability to change
- Attention to detail
- Team member support
- Supply restocking
- Professional appearance
- Suggestive selling
- Exceptional customer service
- Point of sale (POS) system operations
References
References available upon request.
Timeline
Server
Alvaros Restaurant
02.2022 - 05.2025
Server
Waffle House
06.2011 - Current
Culinary Arts Certificate - Culinary Arts
Charlotte Technical Center
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