Rebecca Wiley
Hot Springs,AR
Summary
Dynamic Shift Supervisor with proven expertise in cash handling and team leadership at 1/2 of 1/2 Name Brand Clothing. Enhanced customer satisfaction through effective problem-solving and employee training, driving sales performance and fostering loyalty. Committed to maintaining a positive shopping experience while ensuring operational efficiency and safety.
Overview
8
8
years of professional experience
Work History
Shift Supervisor/ Keyholder
1/2 of 1/2 Name Brand Clothing
05.2013 - 09.2014
- Assisted customers in product selection, enhancing overall shopping experience.
- Maintained knowledge of sales promotions and product features to effectively inform customers.
- Operated point-of-sale system for processing transactions and managing cash flow.
- Collaborated with team members to achieve sales targets and improve store performance.
- Organized merchandise displays to optimize customer engagement and drive sales.
- Supported inventory management by restocking shelves and ensuring product availability.
- Handled customer inquiries and resolved issues promptly, fostering positive relationships.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Sales Associate
1/2 of 1/2 Name Brand Clothing
05.2013 - 09.2014
- Assisted customers in product selection, enhancing overall shopping experience.
- Maintained knowledge of sales promotions and product features to effectively inform customers.
- Operated point-of-sale system for processing transactions and managing cash flow.
- Collaborated with team members to achieve sales targets and improve store performance.
- Organized merchandise displays to optimize customer engagement and drive sales.
- Supported inventory management by restocking shelves and ensuring product availability.
- Handled customer inquiries and resolved issues promptly, fostering positive relationships.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Sales Associate
Family Dollar
07.2006 - 08.2006
- Assisted customers in selecting products to enhance shopping experience.
- Managed inventory levels, ensuring accurate stock availability and organization.
- Utilized point-of-sale systems for efficient transaction processing and cash handling.
- Resolved customer inquiries and complaints promptly, maintaining high satisfaction rates.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to effectively build rapport and lasting relationships.
Education
Hot Springs High School
Hot SpringsSkills
- Cash handling
- Employee training
- Workplace safety
- Staff management
- Customer-oriented
- Cash handling expertise
- Safety awareness
- Schedule management
- Shift reporting
- Team leadership
- Problem-solving
- Positive attitude
- Strong verbal and written communication
- Assigning work
- POS system operation
- Sales reporting
Timeline
Shift Supervisor/ Keyholder
1/2 of 1/2 Name Brand Clothing
05.2013 - 09.2014
Sales Associate
1/2 of 1/2 Name Brand Clothing
05.2013 - 09.2014
Sales Associate
Family Dollar
07.2006 - 08.2006
Hot Springs High School
Similar Profiles
Brenda RuizBrenda Ruiz
Retail Worker at Countdown (1/2 of 1/2 Name Brands C.o)Retail Worker at Countdown (1/2 of 1/2 Name Brands C.o)
Cristina Beatriz PentitoCristina Beatriz Pentito
Profesor en Ciencias Económicas at EEST N ° 2/EES N ° 1/2/9/San Ignacio/Mariano Moreno/ Loreto/Sagrado CorazónProfesor en Ciencias Económicas at EEST N ° 2/EES N ° 1/2/9/San Ignacio/Mariano Moreno/ Loreto/Sagrado Corazón
Miranda UnderwoodMiranda Underwood
Reoccurring Nanny at 1 Family; 2 Children (2, 4 Years Old)Reoccurring Nanny at 1 Family; 2 Children (2, 4 Years Old)
Tracey BauerTracey Bauer
Travel CCHT (Certified Clinic Hemodialysis Tech) at Healthcare Support StaffingTravel CCHT (Certified Clinic Hemodialysis Tech) at Healthcare Support Staffing
Hollie BonnerHollie Bonner
Shift Leader/Night Manager at Sonic Drive-InShift Leader/Night Manager at Sonic Drive-In