Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rebecca W

Molalla,OR

Summary

Orderly and committed Administrative Assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

18
18
years of professional experience

Work History

Assistant to the President and CEO

Wilson Household
Molalla, OR
08.2006 - Current
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
  • Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
  • Created monthly status updates on progress being made towards established goals set by the President and CEO.
  • Maintained an up-to-date calendar of events for the President and CEO's daily schedule.
  • Executed on-time, under-budget projects by solving complex issues for senior leadership.
  • Raised funds by organizing multiple events and diligently managed details to meet deadlines.

Operations Manager

Shari's Cafe
Oregon City, OR
10.2009 - 03.2015
  • Delivered positive customer experiences by implementing effective quality assurance practices.
  • Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
  • Oversaw financial management, budget management, accounting and payroll activities.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Directed or coordinated financial or budget activities to fund operations and maximize investments.
  • Delegated work to staff, setting priorities and goals.
  • Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
  • Established and maintained positive working relationships with community organizations, acting as corporate representative at meetings and events.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.

Server

Applebee's
Tualatin, OR
03.2006 - 10.2009
  • Trained new employees to perform duties.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Upheld high standards of sanitation in accordance with health department regulations.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Conducted regular inventory checks to maintain adequate levels of necessary supplies.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.

Operations Supervisor

Denny's Electronics
Wilsonville, OR
1993 - 2006
  • Delivered positive customer experiences by implementing effective quality assurance practices.
  • Oversaw financial management, budget management, accounting and payroll activities.
  • Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Delegated work to staff, setting priorities and goals.
  • Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
  • Established and maintained positive working relationships with community organizations, acting as corporate representative at meetings and events.
  • Conducted periodic assessments to evaluate company's financial performance.
  • Analyzed data from daily reports to identify trends in production performance metrics.
  • Enforced federal, state, local and company rules for safety and operations.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Maintained accurate inventory records to track stock levels and minimize costs.
  • Recruited, hired and trained crew members on application of projects, customer relations, and customer service.

Education

Accounting

Pioneer Pacific College
Wilsonville, OR

Skills

  • Document Preparation
  • Performance Tracking
  • Travel Coordination
  • Executive Support
  • Interpersonal Relations
  • Strong Organization
  • Office Administration
  • Human Resources Support
  • Scheduling
  • Invoice Processing
  • Business Administration
  • Customer Service
  • Expense Reporting
  • Database Management
  • Office Management

Timeline

Operations Manager

Shari's Cafe
10.2009 - 03.2015

Assistant to the President and CEO

Wilson Household
08.2006 - Current

Server

Applebee's
03.2006 - 10.2009

Operations Supervisor

Denny's Electronics
1993 - 2006

Accounting

Pioneer Pacific College

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Rebecca W