Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Hi, I’m

Rebecca Wilson

Executive
LaGrange,IN
Rebecca Wilson

Summary

Executive Assistant skilled at offering and providing high-level administrative support with 10+ years of experience assisting with work of high-achieving, top-tier executives in finance, sales and accounting. Dedicated professional who is detail-oriented and Driven to complete assigned tasks with a high degree of accuracy.

Proficient and successfully manages high-volume workloads by demonstrating excellent productivity/ multi-tasking abilities with using communication and organization skills in rapidly changing environments while maintaining a professional appearance and demeanor.

Overview

10
years of professional experience

Work History

Madsen Steel Wire Products

Executive Administrative Assistant
08.2022 - 03.2024

Job overview

  • Supported human resources initiatives by coordinating interviews and assisting with new hire orientations and assisting with Direct labour efficiency variances.
  • Enhanced communication between other departments, vendors by reviewing and approving request for purchases and making and sending out purchase orders.
  • Increased productivity with the implementation of digital tools for document management and collaboration.
  • Fostered a positive work environment by addressing employee concerns and facilitating team-building activities.
  • Maintained confidentiality when handling sensitive information, protecting company interests and employee privacy.
  • Used JobBOSS to produce invoices, reports, and other deliverables.
  • Ensured timely completion of projects by monitoring progress against deadlines, providing updates to executives as needed.
  • Produced accurate office files, updated spreadsheets to support executives and boost team productivity.
  • Handled confidential and sensitive information with discretion and tact.
  • Filed paperwork and organized computer-based information.
  • Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
  • Updated and maintained confidential databases and records.
  • Screened calls and emails and responded accordingly to support executive correspondence.

Notary Signing Agent
08.2021 - 06.2022

Job overview

  • Notarizing loan documents and verifying the identity of individuals who sign the documents before it can be used in court or filed with a government agency
  • Explaining the signing process to the client, preparing all documents for signing including reviewing the documents for errors and discrepancies
  • Reviewing documents to ensure that they have appropriate notary seals and signatures
  • Scheduling appointments with clients to meet at specific time and location, interviewing clients to determine if they qualify to sign the document in question
  • Explaining the legal significance as a notary public and state laws regarding notary conduct
  • Explaining what will happen during the signing process, including any steps that will be taken to ensure that the signer is who they claim to be
  • Witnessing the signing process and noting any irregularities in order to report them to appropriate authorities.

Inside Sales/Logistics Manager
08.2018 - 08.2021

Job overview

  • Address: Elkhart, IN, 46514
  • Phone: (574) 312-1906
  • E-mail: beccawilson115115@gmail.com
  • LinkedIn: https://www.linkedin.com/in/rebecca-wilson-378bb81
  • Skills: Interpersonal Communication, Self-motivated professional, Problem-solving skills, Growth Mindset, Teamwork, Flexible & Adaptable, Time management, Critical thinking, Leadership, Emotional intelligence, Creativity, Software: Microsoft Spreadsheet, Microsoft Word, Communication Tools (Skype, Zoom, Google Hangouts, Microsoft Teams), Social Media (Instagram, Facebook, Twitter)
  • Work Experience: - Look Trailers, Middlebury, IN - Answered over 50 customers calls, answered questions regarding products, prices and availability. - Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential. - Created and updated customer accounts with relevant information. - Wrote sales contracts for orders obtained and submitted about 40 or more orders daily and processed each order into system (Trailer Log- database) to create a VIN number for each order processed from the customer. - Administered sales orders, as well as processed and documented transactions. - Directed logistics operations and shipping procedures, rates and routes in making determinations on best shipping methods for materials. - Documented cargo movement such and obtained onward movement data. - Formed strategic partnerships, established metrics and participated in complex negotiations. - Planned and supervised shipments from production to end-user and scheduled daily and weekly routes. - Prepared updated shipment reports for executives and clients, increasing sales by at least 10%. - Kept corporate departments and customers updated on critical shipments. - NIBCO, Elkhart, IN - Billing /Accounts Receivable Associate - Processed 20 bill reminders to resolve past-due customer accounts weekly. - Submitted cash and check deposits and generated cash receipts to record money received. - Prepared and mailed invoices to customers, processed payments and documented account updates. - Maintained account accuracy by reviewing and reconciling checks monthly. - Contacted clients with past due accounts to formulate payment plans and discuss restructuring options. - Chase Manufacturing, Nappanee, IN - Accounts Payable Associate/Office Assistant - Generated and submitted invoices based upon established accounts receivable schedules and terms. - Investigated daily variances and corrected errors to resolve discrepancies. - Tracked invoices, receipts and deposit slips to generate monthly fiscal statements. - Verified deposits, rectified discrepancies and processed end-of-day paperwork using QuickBooks with 90% accuracy. - RV Parts Nation, Elkhart, IN - Customer Service Specialist - Applied basic sales strategy to engage customers and present solutions to suit individual needs which increased sales by 15%. - Took payment information and other pertinent information such as addresses and phone numbers to place orders. - Described product highlights and benefits to help guide purchasing decisions. - Handled high volume calls 350-400 per shift signing up new customers, retrieving customer data, presenting relevant product information and canceling services. - Answered calls, emails and faxes daily, addressing customer inquiries, solving problems and providing product information. - Recorded product or service failure complaints and notified appropriate departments. - Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions. - Smart Cabinetry, New Paris, IN - Purchasing Assistant - Maintained consistent email communication with stores and suppliers to confirm and track orders and verify price revisions on purchase orders. - Verified receipt of items by comparing items received to items ordered and resolved shipment order errors with suppliers. - Maintained complete documentation and records of all purchasing activities. - Tracked inventory shipments and prepared spreadsheets detailing item information improving monthly inventory by 25%. - Computed and created purchase orders in the database to monitor stock levels, verify purchase requisitions and expedite customer orders. - Verified accuracy of bills of lading, contracts and purchase requests.

NIBCO

Billing /Accounts Receivable Associate
02.2017 - 04.2018

Job overview

  • Processed 20 bill reminders to resolve past-due customer accounts weekly
  • Submitted cash and check deposits and generated cash receipts to record money received
  • Prepared and mailed invoices to customers, processed payments and documented account updates
  • Maintained account accuracy by reviewing and reconciling checks monthly
  • Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.

Chase Manufacturing

Accounts Payable Associate/Office Assistant
07.2016 - 02.2017

Job overview

  • Generated and submitted invoices based upon established accounts receivable schedules and terms
  • Investigated daily variances and corrected errors to resolve discrepancies
  • Tracked invoices, receipts and deposit slips to generate monthly fiscal statements
  • Verified deposits, rectified discrepancies and processed end-of-day paperwork using QuickBooks with 90% accuracy.

RV Parts Nation

Customer Service Specialist
03.2015 - 06.2016

Job overview

  • Applied basic sales strategy to engage customers and present solutions to suit individual needs which increased sales by 15%
  • Took payment information and other pertinent information such as addresses and phone numbers to place orders
  • Described product highlights and benefits to help guide purchasing decisions
  • Handled high volume calls 350-400 per shift signing up new customers, retrieving customer data, presenting relevant product information and canceling services
  • Answered calls, emails and faxes daily, addressing customer inquiries, solving problems and providing product information
  • Recorded product or service failure complaints and notified appropriate departments
  • Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.

Smart Cabinetry

Purchasing Assistant
07.2014 - 02.2015

Job overview

  • Maintained consistent email communication with stores and suppliers to confirm and track orders and verify price revisions on purchase orders
  • Verified receipt of items by comparing items received to items ordered and resolved shipment order errors with suppliers
  • Maintained complete documentation and records of all purchasing activities
  • Tracked inventory shipments and prepared spreadsheets detailing item information improving monthly inventory by 25%
  • Computed and created purchase orders in the database to monitor stock levels, verify purchase requisitions and expedite customer orders
  • Verified accuracy of bills of lading, contracts and purchase requests.

Education

Goshen High School
Goshen, IN

High School Diploma
06.2012

University Overview

Skills

  • Interpersonal Communication
  • Information confidentiality
  • Documentation And Reporting
  • Business Administration
  • Report Generation
  • Invoice Processing
  • Executive Support
  • Meticulous attention to detail
  • AR/AP
  • Payroll Discrepancies
  • Self-motivated professional
  • Problem-solving skills
  • Growth Mindset
  • Teamwork
  • Time management
  • Adaptability and Flexibility
  • Critical thinking
  • Leadership
  • Emotional intelligence
  • Microsoft Spreadsheet
  • Microsoft Word
  • Communication Tools ( Skype, Zoom, Google Hangouts, Microsoft teams )
  • Social Media ( Instagram, Facebook, Twitter )
  • Word Processing ( Microsoft office, publisher, google docs )
  • Database ( Microsoft Access )
  • Presentation Tools ( PowerPoint )
  • Spreadsheet Creation
  • Telephone Etiquette
  • Spreadsheet tracking
  • Call Routing

Certification

  • CNP - Certified Notary Public - NP0735967
  • Resident Producer Individual Title License - 3721845
  • Loan Signing Agent - NE0739932
  • Remote Loan Signing Agent - NR0000785

Timeline

Executive Administrative Assistant
Madsen Steel Wire Products
08.2022 - 03.2024
Notary Signing Agent
08.2021 - 06.2022
Inside Sales/Logistics Manager
08.2018 - 08.2021
Billing /Accounts Receivable Associate
NIBCO
02.2017 - 04.2018
Accounts Payable Associate/Office Assistant
Chase Manufacturing
07.2016 - 02.2017
Customer Service Specialist
RV Parts Nation
03.2015 - 06.2016
Purchasing Assistant
Smart Cabinetry
07.2014 - 02.2015
Goshen High School
High School Diploma
Rebecca WilsonExecutive