Rebecca L. Wishart
Sandy,Utah
Summary
Accomplished Sales Manager offering 14 years of industry experience. Proven record developing and maximizing Vacation Ownership Sales Executives. Expertise in the consultative sales process, vacation ownership industry and coaching strategies. Successful record closing sales for both newly hired and seasoned sales executives.
Overview
14
14
years of professional experience
Work History
Marketing Executive
Marriott Vacation Club
04.2022 - Current
- Championed a multi brand campaign by developing and executing a messaging strategy
- Recognized as top performer for cold call penetration rate
- Spearheaded efforts to improve process and performance by creating shared content to increase owner response rates and tour bookings
- 2022 Highest Volume Per Guest - Chase Campaigns
Sales Executive
Marriott Vacation Club
01.2021 - 03.2022
- Sales Executive of the month 9 of the 12 sales periods – leading by $411,177 in YTD sales volume
- Exceeded non-prorated Super Sapphire target by over $100,000 in sales volume - Marriott Vacation Club's most prestigious sales award
- Lead the Telesales department month over month – cold call to conversion
- Achieved record YTD sales volume
- Sales Executive of The Year – Owner Line
Sales Manager
Marriott Vacation Club
12.2016 - 12.2020
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies. Maintaining an 85% retention rate for newly hired Sales Executives.
- Achieved record YTD sales volume year over year
- Upheld an associate engagement average of 91.5% - career average - in the top quartile company-wide.
- Designed custom action plans to not only hold Sales Executives accountable but also increase performance.
- Generated detailed sales reports and forecasts for monthly, quarterly and annual budgeting and planning.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
- Participated in monthly budget variance meetings - reporting results directly to the Vice President of Sales.
Team Leader/Back-up Trainer
Marriott's Manor Club
11.2008 - 11.2015
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
- Assisted in recruitment of new team members, hiring highest qualified to build team of top performers.
- Conducted regular reviews of operations and identified areas for improvement.
- Lead the center for 24 consecutive periods in the metrics of Sales, Sales Leads, Travel Insurance and Owner Satisfaction.
- Provided successful individualized coaching to associates who were struggling with both team and individual goals.
- Developed and facilitated center wide training geared toward improving entry level associates with sales metrics.
Skills
- Sales Management
- Leadership
- Coaching
- Training and Development
- Consultative Sales Techniques
- Continuous Improvement Strategies
- Upselling Techniques
Timeline
Marketing Executive
Marriott Vacation Club
04.2022 - Current
Sales Executive
Marriott Vacation Club
01.2021 - 03.2022
Sales Manager
Marriott Vacation Club
12.2016 - 12.2020
Team Leader/Back-up Trainer
Marriott's Manor Club
11.2008 - 11.2015