Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rebecca Wubben

Marinette,WI

Summary

Highly motivated individual seeking career opportunities to expand skills and knowledge in a new desired career field. Interested in a position that will provide continuous learning opportunities, daily challenges, and an opportunity to strengthen an organization by focusing on overall quality of work performed.

Overview

11
11
years of professional experience

Work History

HR and Team Member Development Advisor

Menards
03.2023 - 03.2024
  • Oversaw 70 store locations across three states.
  • Traveled weekly to store locations to assist in developing, training and retaining Team Members.
  • Worked with multitude of corporate departments to ensure stores continued to better perform with day to day operations.
  • Built and maintained relationships with Store Managers and Human Resource Coordinators to provide ongoing support.
  • Facilitated communication and collaboration between departments to help day to day HR operations function smoothly.
  • Planned, developed, and implemented strategies to convey information with key decision makers.
  • Maintained up-to-date knowledge on industry trends and regulations, ensuring accurate advice was provided to store personnel at all times.
  • Assisted in the development of training materials for all Team Members, improving overall team performance.
  • Anticipated responses and prepared clear and articulate answers.
  • Produced detailed reports outlining key issues and proposed solutions.
  • Developed long-lasting relationships with Store Managers and HR Coordinators to ensure consistent retention.
  • Contributed insights during team meetings aimed at optimizing company-wide processes and procedures for increased efficiency and productivity.
  • Collaborated with internal teams to develop comprehensive training tailored to company needs.
  • Advised on organizational structure and human resource management to promote efficient business operations.
  • Participated in networking events to expand professional connections.
  • Designed and implemented innovative hiring and onboarding programming.
  • Developed and maintained strong relationships with other corporate professionals, such as attorneys or accountants, to provide clear and concise information and guidance.
  • Provided resources to support store Team Members in achieving career goals.

Human Resources Coordiantor

Menards
08.2020 - 03.2023
  • Maintained human resources information system and kept employee files up to date and accurate.
  • Conducted new employee onboarding and provided ongoing orientation training.
  • Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.
  • Completed background and reference checks to facilitate hiring and onboarding of employees.
  • Completed employee employment verifications and unemployment paperwork prior to hire or termination.
  • Reviewed human resources paperwork for accuracy and completeness.
  • Coordinated onboarding processes, providing new hires with a smooth transition into the company culture.
  • Handled employee inquiries and complaints regarding policy and benefits issues.
  • Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, and assisting in interview process.
  • Explained employee compensation, benefits, schedules, working conditions, and promotion opportunities.
  • Supported managers in addressing employee concerns, fostering positive workplace relationships.
  • Streamlined HR processes for increased efficiency and reduced administrative workload.
  • Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.

Human Resources Coordinator

Menards
02.2020 - 07.2020
  • Job duties as described for Human Resources Coordinator.


Plan-O-Gram Team Member

Menards
09.2019 - 02.2020
  • Supported sales goals by strategically placing promotional materials and optimizing shelf space usage according to planogram guidelines.
  • Provided feedback to management on display effectiveness, suggesting adjustments based on customer response and industry trends.
  • Maximized efficiency during major store resets by coordinating with other team members to establish clear timelines and task assignments.
  • Enhanced store appearance and customer experience by maintaining clean, organized, and visually appealing displays.
  • Optimized store layout by collaborating with other department leads to create visually engaging cross-merchandising opportunities.
  • Collaborated with team members to complete planogram resets and revisions in a timely manner, contributing to overall productivity.
  • Removed damaged, not-in-set and discontinued items from displays.

Plumbing Assistant Department Manager

Menards
05.2019 - 09.2019
  • Conducted regular performance evaluations for team members, providing constructive feedback for continuous improvement.
  • Assisted customers both on the phone and in-person.
  • Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
  • Trained new employees on company policies, procedures, and best practices, contributing to their professional development.
  • Increased customer satisfaction levels by addressing concerns promptly and providing exceptional service.
  • Ordered inventory and reported discrepancies to control costs and maintain inventory levels.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Coordinated staff schedules, ensuring adequate coverage during peak hours and minimizing labor costs.
  • Collaborated with the department manager to develop and implement strategic plans for growth and improvement.
  • Applied problem-solving skills to resolve operational challenges swiftly, preventing disruptions in workflow or customer experience quality levels.
  • Reduced employee turnover by fostering a positive work environment and providing ongoing support to team members.

Assistant General Manager

Menards
03.2017 - 03.2019
  • Handled cash accurately and prepared deposits.
  • Motivated, trained, and disciplined employees to maximize performance.
  • Increased customer satisfaction by addressing and resolving concerns in a timely manner.
  • Oversaw inventory management processes to maintain proper stock levels.
  • Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
  • Monitored facility maintenance needs, coordinating repairs and upgrades as necessary to keep operations running smoothly.
  • Assisted in the recruitment, hiring, and onboarding process for new employees to build a skilled workforce.
  • Optimized scheduling practices to ensure appropriate coverage during peak hours while minimizing labor costs.
  • Enhanced communication among team members through regular meetings, promoting an open dialogue about challenges and opportunities for improvement.
  • Improved employee morale through recognition programs that acknowledged individual achievements and team successes.
  • Collaborated with General Office personnel to establish productive and timely completion of projects.
  • Interacted well with customers to build connections and nurture relationships.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Reported issues to higher management with great detail.

Cabinets and Appliances Department Manager

Menards
10.2015 - 03.2017
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
  • Assisted customers both on the phone and in-person.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Established team priorities, maintained schedules and monitored performance.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
  • Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
  • Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
  • Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
  • Established clear performance expectations for staff members which led to increased accountability.
  • Evaluated employee performance fairly and accurately, rewarding hard work while addressing areas needing improvement.

Cabinets and Appliances Department Manager

Menards
01.2013 - 10.2015
  • Job duties as described for Cabinets and Appliances Department Manager.

Education

General Studies -

UW-Marinette
Marinette, WI

Skills

  • Relationship Building
  • Strategic Planning
  • Training and mentoring
  • Career Planning
  • Critical Thinking
  • Attention to Detail
  • Problem-Solving
  • Decision-Making
  • Relationship Development
  • Staff Supervision
  • Conflict Management
  • Administration Collaboration

Timeline

HR and Team Member Development Advisor

Menards
03.2023 - 03.2024

Human Resources Coordiantor

Menards
08.2020 - 03.2023

Human Resources Coordinator

Menards
02.2020 - 07.2020

Plan-O-Gram Team Member

Menards
09.2019 - 02.2020

Plumbing Assistant Department Manager

Menards
05.2019 - 09.2019

Assistant General Manager

Menards
03.2017 - 03.2019

Cabinets and Appliances Department Manager

Menards
10.2015 - 03.2017

Cabinets and Appliances Department Manager

Menards
01.2013 - 10.2015

General Studies -

UW-Marinette

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Rebecca Wubben