Summary
Overview
Work History
Education
Skills
Certification
Timeline
BusinessAnalyst
REBECCA YOUNG

REBECCA YOUNG

Azle,TX

Summary

Well-qualified team player with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Real Estate Agent

Manley Real Estate Brokerage
12.2018 - Current
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Marketed and sold property for clients by hosting open houses and advertising online and in print.
  • Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions
  • Leveraged market knowledge and analysis to provide guidance and advice on best options for clients
  • Conducted comprehensive market analysis to identify opportunities for investors

Sales Associate

Marshalls
05.2023 - 10.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Complied with established store policies and procedures in a professional and courteous manner
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Instructional Designer

Secure Transfusion Solutions
06.2022 - 12.2022
  • Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
  • Created curricula, research topics and conceptualized course format, subject matter and presentation.
  • Interact with SMEs (subject matter experts) and other project team members to create and design interactive content within specific content and schedule
  • Analyze feedback from users on effectiveness of course material and identify areas of improvement
  • Planned and monitored implementation of technology-based learning programs.

Guest Service Associate

Havertys Furniture
08.2018 - 10.2019
  • Anticipated customers' service needs by asking questions to better understand needs and listening to guest preferences.
  • Oversaw fast-paced guest service operations and customers' needs at busy facility.
  • Resolved customer complaints and discrepancies in prompt and courteous manner.
  • Answered phones with professionalism and directed calls appropriately

Front Office Supervisor

Hilton Garden Inn
03.2017 - 03.2018
  • Approach all encounters with guests and team members in friendly, service oriented manner
  • Standardized office structures and processes to promote collaboration and increased performance.
  • Reviewed customer and staff feedback and made appropriate business adjustments to meet needs and address concerns

General Music Teacher

Minot Public Schools
12.2010 - 08.2016
  • Taught curriculum enhanced lesson plans to educate all students about fundamentals and history of music.
  • Utilized discipline program that incorporates positive reinforcement
  • Founded after-school choral program
  • Advised parents of student progress by communicating student's achievements and developing methods for improvement.

Education

Bachelor of Science - Music Education

Minot State University
Minot, ND
05.2009

Skills

  • Project implementation
  • Organizational performance
  • Flexible and Adaptable
  • Innovative marketing strategist
  • Industry best practices
  • Contract negotiation and management
  • Oral and written communication
  • Data entry and analysis
  • MS Office and Outlook
  • Exceptional customer service

Certification

  • Texas Real Estate Salesperson License
  • E-Learning Instructional Design Certificate

Timeline

Sales Associate

Marshalls
05.2023 - 10.2023

Instructional Designer

Secure Transfusion Solutions
06.2022 - 12.2022

Real Estate Agent

Manley Real Estate Brokerage
12.2018 - Current

Guest Service Associate

Havertys Furniture
08.2018 - 10.2019

Front Office Supervisor

Hilton Garden Inn
03.2017 - 03.2018

General Music Teacher

Minot Public Schools
12.2010 - 08.2016

Bachelor of Science - Music Education

Minot State University
  • Texas Real Estate Salesperson License
  • E-Learning Instructional Design Certificate
REBECCA YOUNG