Rebecca A. Erickson
Middlesex,NJ
Summary
Accomplished Population Health Nurse with a proven track record at Hunterdon Medical Center, enhancing patient outcomes through expert care coordination and health education. Skilled in medical assessment and patient advocacy, I've significantly improved patient satisfaction. My approach combines compassionate communication with rigorous clinical documentation, driving both team efficiency and patient recovery success.
Overview
22
22
years of professional experience
Work History
Population Health Nurse
Hunterdon Medical Center - Outpatient Practice
07.2012 - Current
- Delivered high-quality patient care by monitoring vital signs and administering medications as prescribed.
- Improved patient outcomes by effectively coordinating with multidisciplinary healthcare teams.
- Offered emotional support to patients and families during challenging medical situations.
- Provided education to patients and caregivers about post-treatment care to ensure successful recovery.
- Conducted thorough assessments to develop comprehensive care plans tailored to individual needs.
- Ensured accurate documentation of medical records to maintain compliance with healthcare regulations.
- Improved patient satisfaction by addressing concerns and responding promptly to requests.
- Delivered compassionate care by building trust-based relationships with patients and families.
- Collaborated with physicians and specialists to create seamless continuity of care for patients.
- Monitored patient recovery progress to adjust care plans and optimize outcomes.
- Improved team efficiency by mentoring and guiding new staff members in clinical best practices.
- Maintained up-to-date knowledge on emerging trends in nursing practice to enhance effectiveness in delivering quality care.
- Implemented care plans for patient treatment after assessing physician medical regimens.
- Facilitated Family Advisory Council Meetings and maintained data logs for health metrics as well as tracking changes.
LPN Office Nurse
Your Doctors Care
01.2009 - 01.2012
- Reviewed patient history to verify conditions and current medications.
- Responded to patient requests with appropriate clinical and personal assistance.
- Evaluated patient histories, complaints, and current symptoms.
- Administered medications and injections to patients.
- Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
- Reinforced health education, counseling and advice to patients and families and assessed patient educational needs, prioritized patient learning needs, identified barriers to learning and used educational tools to encourage non-adherent patients.
- Prepared and administered vaccines and medications, collected specimens and performed other patient care tasks to assist physician with examinations and procedures.
- Completed paperwork and prior authorizations and scheduled appointments for patients.
- Conducted thorough assessments of vital signs, lab results, and physical status to identify potential concerns and inform appropriate interventions.
Patient Service Representative
Your Doctors Care
07.2003 - 01.2009
- Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.
- Verified insurance eligibility and coverage for patients.
- Handled sensitive patient concerns with professionalism and empathy, fostering an atmosphere of trust within the clinic.
- Filed and maintained patient records in accordance with HIPAA regulations.
- Provided exceptional customer service to patients, answering questions and addressing concerns.
- Improved patient satisfaction by providing exceptional customer service during check-in and check-out processes.
- Managed patient registration process, confirming data accuracy and completeness.
- Maintained a well-organized front desk, contributing to a welcoming environment for patients and visitors.
- Facilitated patient registration by accurately entering demographic and insurance information into electronic health record systems.
- Built and maintained positive working relationships with patients and staff.
- Actively participated in team meetings focused on improving workflows and enhancing overall practice performance.
- Streamlined appointment scheduling for increased patient convenience and reduced wait times.
- Collaborated with clinical staff to coordinate care plans, resulting in improved patient outcomes.
- Enhanced office efficiency by managing multi-line phone systems and promptly directing calls to appropriate personnel.
- Answered incoming calls, scheduled appointments and filed medical records.
- Responded to inquiries by directing calls to appropriate personnel.
Education
LPN - Nursing
Somerset County Vocational School
Somerville, NJ06-2009
Skills
- Patient care
- Medical assessment
- Health education
- Vital signs monitoring
- Patient advocacy
- Clinical documentation
- Infection control
- Patient communication
- Treatment planning
- Symptom management
- Record keeping
- Care coordination
- Nursing procedures
- Clinical protocols
Timeline
Population Health Nurse
Hunterdon Medical Center - Outpatient Practice
07.2012 - Current
LPN Office Nurse
Your Doctors Care
01.2009 - 01.2012
Patient Service Representative
Your Doctors Care
07.2003 - 01.2009
LPN - Nursing
Somerset County Vocational School
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