REBECCA ANSTINE
North Bend,OR
Whether you think you can or whether you think you can’t, you’re right!
Henry Ford
Summary
MEDICAL ASSISTANT / PARAMEDIC Track record of success in top-performing healthcare teams Highly efficient and dedicated Medical Assistant / Paramedic with a strong background in clinical care settings and emergency nursing. Expertise in nursing operations, regulatory compliance, patient care optimization, process improvement, remote patient support, quality assurance and team leadership. Decisive contributor, quickly assessing complex / emergency situations and selecting the appropriate course of action. Caring and compassionate, with a proven ability to form strong relationships and gain the trust of colleagues and patients at all levels. Able to cultivate a positive, harmonious environment, promoting a spirit of teamwork while optimizing patient care.
Work History
EMT-P / Medical Assistant
CHARLES MEDICAL CENTER
04.2016 - 09.2021
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Taught patients about medications, procedures, and care plan instructions.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Oriented and trained new staff on proper procedures and policies.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Measured patient pulse oximetry.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Implemented care and efficiency improvements to support and enhance office operations.
- Collected pertinent data and calculations to aid physician in interpreting results.
- As a medical assistant, held responsibility for various tasks that contributed to the smooth running of the clinic, including collecting intake information from patients, such as their medical history, vitals, allergies, and pharmacy details, and ensuring charts were accurately prepared and kept up to date. Performed various medical procedures, including conducting point-of-care testing for conditions such as urinary tract infections, pregnancy, Covid-19, flu, and strep throat. Administered medications orally or by injection and performed subcutaneous allergy shots. Assisted physicians during procedures such as pelvic exams, laceration repairs, I&D, and toenail removal. Prepared and drew up complex steroid / xylocaine combinations, placed and monitored cardiac Zoll, applied Unna boots and performed procedures like EKGs, suture removal, ear lavage, splinting, and ace wrap application. Prepared and delivered patient specimens to the lab and supported other team members to ensure excellent patient care. Responded to patients' My Chart queries through the Epic EMR system and assisted physicians in answering phone requests from patients and other medical professionals. Refilled prescriptions per physician's or institution's protocols and used the Oregon Prescription Drug Monitoring Program (PDMP) to ensure patients received the correct medication. Key Achievements · Work with a diverse population from pediatrics to geriatrics, with an understanding of age-related differences in caring for and communicating with patients and caregivers. · Successfully worked, functioned, and communicated on a multi-disciplinary team. Developed and maintained constructive and cooperative relationships with others.
Paramedic / Firefighter
CROOK COUNTY FIRE AND RESCUE
01.2008 - 12.2013
- Provided swift and comprehensive attention to patients in emergency situations
- Placed peripheral and intra-osseous lines, as well as king, combi-tube, and endotracheal intubations
- Monitored cardiac conditions, defibrillations, and EKG readings
- Precisely and timely documented and reported all patient information
- Worked seamlessly in a team environment to sustain the lives of those in need during emergencies
- Completed all tasks and orders under the guidance of incident command
- Gained knowledge of operational best practices, including how to use and maintain fire and extrication equipment effectively
- Key Achievements
- Earned several certifications, including NFPA Pumper-Operator Certification
- HAZMAT Handling, and Wild Land Fire Certification
- Acknowledged and recognized for high-caliber performance under pressure during challenging medical situations
- Awarded the prestigious EMT of the Year Award in 2011.
Medical Assistant / Front Office Administrator
MOUNT LAUREL CENTER FOR THE HEALING ARTS
01.1998 - 12.2005
- Handled multiple front office duties, including answering phones professionally and courteously, triaging calls, and scheduling appointments
- Managed administrative tasks such as scanning and faxing documents, completing medical records request forms, patient chart abstraction, and preparing patient charts for the next day
- Delivered comforting and comprehensive explanations of all treatments performed by attending physicians
- Meticulously tracked the office's daily cash log using Microsoft Excel, ensuring accuracy and attention to detail
- Answered patients' questions and concerns and provided thorough explanations of homoeopathy and acupuncture, including descriptions and treatment explanations of the Chinese herbs that the clinic sold
- Key Achievements
- Contributed to implementing a quality assurance and control program, ensuring compliance with HIPAA
- CLIA, and OSHA regulations, resulting in improved patient care and satisfaction and a 12% reduction in monthly overhead costs.
Education
Associate of Applied Science - Emergency Medicine
2011
Skills
- Epic
- Medical Assistant
- Emergency Response
- Teamwork / Collaboration
- Ethical Issues
- Allscripts
- OSHA
- Medication Administration
- HIPAA
- Patient Care
- Regulatory Compliance
- Front Office Operations
- Document Management
- Medical Terminology
- Licensed Paramedic
- Record Keeping EHR
- Patient Education
- Microsoft Outlook
- Medical Procedures
- Communication Skills
- CLIA
- Triage
- Certifications and Licenses
- Paramedic License
- NREMT Paramedic
- Patient-Focused Care
- Prioritizing Stat Orders
- Needs Assessments
- Specimens Collection and Processing
- Compassionate
- Wound Care Specialist
- Patient Relations
- Antigen Testing
- Compassionate Caregiver
- Medical Terminology Knowledge
- Lab Equipment Operation
- Reliable Team Player
- Sterile Technique
- Medical Records Management
- Electronic Health Records
- Patient Management
- Family Education
- Diagnostic Equipment Expertise
- Simple Dressings
- OB/GYN Procedures
- Electronic Medical Records
- Orthopedic Splints
- Diagnostic Procedures
- Electrocardiographic Rhythm Recognition
- Vital Sign Monitoring
- Lab Equipment Calibration
- Complex Problem-Solving
- Adaptable
- CPR
- Patient Assessments
- Equipment Sterilization
- EMR / EHR
- Emergency Procedures Understanding
- Knowledge of EKG Rhythm Interpretation
- Procedure Assistance
- Data Entry
- HIPAA Compliance
- Nebulizer Treatment
- Pulse Oximetry
- Transportation Assistance
- Records Transfers
- Wound Care and Irrigation
- Wound Dressing
- Charting Expertise
- Assisting with Physical Exams
- Advanced Anatomy Knowledge
- Clinical Applications
- Proper Sterilization Techniques
- EMR Systems
- IV Discontinuation
- Human Anatomy and Physiology
- Recording Vital Signs
- Sterile Procedures and Techniques
- Medical Histories and Vital Statistics
- Performing EKGs
- Coordinating Charts
- Medical Procedures Understanding
- Equipment and Instrument Sterilizatoin
- Infection Control Procedures
- Examination Room Preparation
- STD Counseling
- Specimen Collection
- Clinical Documentation
- Dressing Changes
Accomplishments
- Recognized for going above and beyond the call of duty.
- Recognized for outstanding dedication to patient care.
- Documented and resolved Issue which led to Results.
Certification
PALS Certification
ACLS Certification
AED Certification
EMT Certification
CPR Certification
BLS Certification
Affiliations
Awards: EMT of the Year for 2011, Crook County Fire and Rescue
Positions: Former Board Secretary/Treasurer, Humane Society of the Ochocos
§ Spearheaded annual golf tournament including a silent and live auction
§ Received sponsorships from various golf teams and local community entities.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
EMT-P / Medical Assistant - CHARLES MEDICAL CENTER
04.2016 - 09.2021
Paramedic / Firefighter - CROOK COUNTY FIRE AND RESCUE
01.2008 - 12.2013
Medical Assistant / Front Office Administrator - MOUNT LAUREL CENTER FOR THE HEALING ARTS
01.1998 - 12.2005
CENTRAL OREGON COMMUNITY COLLEGE - Associate of Applied Science, Emergency Medicine
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