Open To Work
Rebecca Dail Eakes
Office Support
Mt Airy,NC
Work Preference
Desired Job Title
Office Administrative AssistantSales ManagerWork Type
Full TimeLocation Preference
On-SiteHybridLocation: Mt Airy, NC, US
Open to relocation: Yes
Salary Range
50000/yr - 200000/yrImportant To Me
Career advancementWork-life balancePersonal development programsHealthcare benefitsPaid sick leave401k matchSummary
Experienced with administrative support, office management, and coordination of daily activities. Utilizes organizational and multitasking abilities to enhance office efficiency. Knowledge of office software and communication tools, ensuring smooth and effective operations.
Detail-oriented administrative assistant with experience in customer service, data entry and office management.
Motivated professional with extensive experience in customer service, sales and administrative tasks.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
38
38
years of professional experience
Work History
Truck Driver
Englander Transport
Rustburg, VA
09.2024 - Current
- Operated commercial vehicles safely and efficiently across diverse routes.
- Conducted pre-trip inspections to ensure vehicle safety and compliance with regulations.
- Managed timely delivery of goods while adhering to scheduled routes and customer requirements.
- Maintained accurate logs of hours driven, mileage, and fuel consumption for reporting purposes.
- Communicated effectively with dispatch regarding route changes and delays.
- Demonstrated adaptability by adjusting to changing traffic conditions and weather challenges.
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
- Dropped and hooked trailers and changed configuration of equipment.
- Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
- Provided timely, accurate documentation for all freight shipments, contributing to smooth logistical operations.
- Demonstrated adaptability in adjusting to unforeseen road conditions or traffic delays, maintaining timely deliveries despite challenges.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Obtained necessary permits and licenses to operate various commercial vehicles legally.
- Safeguarded cargo integrity by regularly checking load securement during transport and promptly addressing any issues that arose.
- Utilized GPS technology and mapping software effectively to identify the most efficient driving routes consistently throughout assignments.
Truck Driver
Mountain River Trucking
Mount Airy, NC
11.2023 - 05.2024
- Assisted in training new drivers on safety protocols and operational procedures.
- Implemented best practices for cargo loading to optimize vehicle capacity and prevent damage.
- Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
- Proactively communicated with dispatch teams regarding any changes or updates affecting scheduled pick-ups or deliveries, ensuring that all parties were kept informed.
- Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
- Collaborated efficiently with fellow drivers to coordinate schedules or share information about upcoming routes or potential hazards.
- Reduced fuel expenses through careful route planning and diligent monitoring of vehicle maintenance needs.
- Developed strong relationships with dispatchers, ensuring optimal job assignments based on skillset and geographical familiarity.
- Optimized vehicle performance by diligently monitoring and addressing any maintenance issues, prolonging the truck''s lifespan and reducing costly repairs.
- Assisted in training new drivers on company procedures, resulting in a more cohesive team dynamic among truck driver staff.
Truck Driver
Bottomley Enterprises
Mount Airy, NC
02.2023 - 11.2023
- Facilitated loading and unloading processes by working closely with warehouse personnel, minimizing wait times at docks.
- Streamlined trip logs, expense reports, and other paperwork to ensure accurate records were maintained for compliance purposes.
- Collaborated with team members to streamline processes and improve overall efficiency.
- Supported new drivers by sharing best practices and insights gained from experience on road.
- Ensured timely delivery of goods across multiple states, contributing to consistent customer satisfaction.
- Increased efficiency in loading and unloading processes, utilizing proper equipment handling techniques.
- Improved on-time delivery rates with meticulous planning and time management.
- Streamlined route planning to accommodate last-minute changes, ensuring no delay in deliveries.
- Solved logistical challenges by coordinating effectively with dispatch and warehouse teams.
- Improved fuel efficiency, adopting eco-friendly driving practices.
- Reduced downtime by promptly reporting and addressing maintenance issues.
Office Administrative Assistant
Ryals Law, PLLC
Fuquay-Varina, NC
04.2021 - 02.2023
- Managed scheduling and calendar coordination for attorneys and clients.
- Prepared legal documents, correspondence, and reports with attention to detail.
- Facilitated communication between clients and legal staff to ensure smooth operations.
- Organized and maintained filing systems for case management and legal records.
- Assisted in billing processes by preparing invoices and tracking payments.
- Implemented office procedures that enhanced workflow efficiency and productivity.
- Trained new administrative staff on office protocols and software utilization.
- Supported case preparation by conducting research and compiling relevant materials.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
- Improved customer satisfaction ratings by promptly addressing inquiries via phone, email, or in-person visits.
- Expedited invoice processing, ensuring accurate recording of financial transactions in the accounting system.
- Ensured timely completion of projects with diligent task prioritization, delegation, and followup.
- Safeguarded company information by maintaining strict confidentiality in handling sensitive documents and records.
- Reduced errors in documentation by meticulously proofreading and editing written materials.
- Enhanced team collaboration by effectively scheduling meetings and coordinating calendars for multiple executives.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained inventory of office supplies and placed orders.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Volunteered to help with special projects of varying degrees of complexity.
- Established administrative work procedures to track staff's daily tasks.
Sales Manager
Bostic and Wilson Antiques
Fuquay-Varina, NC
10.1988 - 04.2021
- Developed and implemented sales strategies to drive revenue growth and enhance market presence.
- Mentored and trained team members, fostering a culture of continuous improvement and high performance.
- Analyzed market trends and customer feedback to refine product offerings and optimize inventory management.
- Established strong relationships with clients, enhancing customer satisfaction and loyalty through exceptional service.
- Coordinated promotional events, increasing brand visibility and attracting new clientele to the showroom.
- Streamlined sales processes, improving efficiency in order fulfillment and customer communication practices.
- Collaborated with cross-functional teams to align sales objectives with overall business goals and initiatives.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
Education
Bachelor of Science - Health Care Administration
05.2026 - Current
Back in school working on the degree. School is 100% online so I will be able to work full time. Plan is to get my BS and Master.
Bachelor of Science - Family And Community Sciences
05-2001
Internship at Duke University Children's Hospital in Child Life.
Skills
- Safe driving
- Strong work ethic
- Self-motivation and discipline
- Safe driving practices
- Dependable and reliable
- Attention to detail
- Customer-oriented
- Flexible schedule availability
- Document management
- File organization
- Schedule and calendar management
- Database entry
- Document scanning
- Inventory management
- File management
- Telephone reception
- Word processing
- Workflow optimization
- Customer engagement
- Database maintenance
- Office supply management
- Reception management
- Event planning
- Spreadsheet development
- Supply inventory
- Calendar management
- Human resources
- Travel arrangements
- Accounting support
- Meeting planning
- Client relationship management
- Hospitality and accommodation
- Vendor engagement
- Payroll and accounts payable and receivable
- Scanning and copying
- Email management
- Administrative support
- Computer skills
- Microsoft Office Suite
- Microsoft Word
- Computer proficiency
- Office administration
- Filing
- Client relations
- Document control
- Office management
- Clerical support
- Microsoft outlook
- Excel spreadsheets
- Strong problem solver
- Scheduling
- Documentation and recordkeeping
- Appointment scheduling
- Office equipment maintenance
- Invoice processing
- Data organization
- Multi-line phone proficiency
- Spreadsheets
- Confidential document control
- Mail management
- Relationship building
- Purchase orders organization
- Mail handling
- Business administration
- Order picking and processing
- Customer service
- Time management
- Problem-solving capacity
- Invoice verification
- Planning
- Customer relations
- Assisting customers
- Data entry
- Verbal communication
- Microsoft office
- Schedule management
- Document preparation
- Scheduling appointments
- Billing and invoicing
- Scheduling and calendar management
Timeline
Methodist University - Bachelor of Science, Health Care Administration
05.2026 - Current
Truck Driver - Englander Transport
09.2024 - Current
Truck Driver - Mountain River Trucking
11.2023 - 05.2024
Truck Driver - Bottomley Enterprises
02.2023 - 11.2023
Office Administrative Assistant - Ryals Law, PLLC
04.2021 - 02.2023
Sales Manager - Bostic and Wilson Antiques
10.1988 - 04.2021
Campbell University - Bachelor of Science, Family And Community Sciences