Rebecca (Becki) Gamage
Executive Administrative Assistant / Virtual Assistant
Erwin,TN
Overview
30
30
years of professional experience
Work History
Founder & Principal Consultant
Virtual Administrative Agency - FIRST CLASS ASSISTING, LLC.
01.2020 - Current
- Established and led a virtual administrative agency delivering high-level remote support to clients across the U.S. and internationally.
- Provided a broad range of executive-level services tailored to client needs, including calendar and email management, travel coordination, talent acquisition and management, employee onboarding/training, HR support, bookkeeping and payroll, project management, research and analysis, marketing and communications, event planning, and personal assistance.
- Oversaw all aspects of business operations, including client relations, financial management (accounts receivable/payable, cash flow reporting), contractor oversight, and strategic marketing initiatives.
- Maintained a strong focus on client satisfaction, operational efficiency, and sustainable growth.
- Transitioned ownership to a business partner in September 2024; Currently serve as a Senior Virtual Assistant and Consultant on a part-time/as-needed basis.
Operations Lieutenant / Senior Administrative Assistant
UNICOI COUNTY EMERGENCY MEDICAL SERVICES
05.2024 - 04.2025
- Provided high-level administrative support to the Executive Director, Chief of EMS, and Deputy Chief, including calendar coordination, report preparation, and expense tracking.
- Managed daily operations of the administrative office, including full responsibility for Accounts Receivable, Accounts Payable, Payroll, and Human Resources functions.
- Led critical projects, such as the development and implementation of the new hire orientation process and procedures.
- Maintained and updated the Employee Handbook, ensuring accuracy, compliance, and timely communication of policy changes to all staff.
- Administered employee benefits, including maintaining the benefits database and processing payroll deductions related to new hires, life events, and annual open enrollment.
- Coordinated logistics for Unicoi County EMS's participation in all community-based events (ie: Touch-a-Truck; Trunk or Treat; Back to School Bash; community festivals, etc.)
Senior Executive Administrative Assistant
EASTMAN CHEMICAL COMPANY
01.2015 - 09.2023
- Provided executive-level support to the Vice President of Strategy, Insight & Analytics, managing complex calendars (professional/personal), streamlining communications, and coordinating domestic and international travel.
- Supported five Directors with administrative tasks, scheduling, SharePoint management, and expense reporting; served as key point of contact and gatekeeper to optimize leadership productivity.
- Oversaw organizational budget tracking, payroll/timekeeping, and SharePoint site administration.
- Planned and executed high-level meetings and special events, including logistics, materials, A/V, and catering.
- Led employee engagement initiatives, coordinating team-building events, training workshops, and annual celebrations.
- Served as a mentor to junior administrative staff, fostering growth and development across the team.
- Promoted from Administrative Assistant (2015-2016), where responsibilities included calendar and travel coordination, meeting support, timekeeping, and SharePoint management for the Information Services & Security organization.
Senior Executive Administrative Coordinator to the President
SADDLE CREEK TRANSPORTATION INC.
01.2012 - 01.2015
- Provided high-level executive support to the President, managing all aspects of his calendar, travel, meetings, and confidential communications.
- Acted as liaison to a team of seven Directors across multiple U.S. locations, offering extended-hour support as needed.
- Coordinated executive meetings and events, including logistics, agendas, presentation materials, and catering.
- Led onboarding and welcome processes for new employees and drivers, both on-site and remotely.
- Managed employee engagement initiatives, including the Safe Driver Awards Banquet, Driver Appreciation Week, and quarterly employee cookouts.
- Served on internal committees such as the Accident Review Board and Safety Committee.
- Recommended and implemented office procedure improvements, offering leadership and support to administrative staff across departments.
- Directed corporate fundraising projects for community and national organizations (e.g., Wreaths Across America, United Way, Relay for Life, Toys for Tots), overseeing event planning and execution at local and national levels.
Branch Administrator
GIRARD ENVIRONMENTAL SERVICES, INC.
01.2011 - 01.2012
- Managed daily operations for the Orlando branch and two satellite offices, ensuring smooth, efficient administrative functions and high-level support to the Branch Manager and staff.
- Oversaw Office Management, Accounts Receivable, Accounts Payable, Payroll, and Human Resources functions.
- Led onboarding and orientation processes for all new branch-level employees and coordinated internal employee events.
- Ensured compliance with corporate systems and procedures, promoting effective communication between branch & satellite personnel and the corporate teams to maintain exceptional client service.
Flight Attendant
PRIVATE CHARTERS | JETBLUE AIRWAYS | AMERICAN AIRLINES
01.2010 - 01.2011
- Ensured the safety, comfort, and overall well-being of passengers and crew, delivering exceptional customer service in both independent and team-based environments.
- Maintained strict compliance with FAA regulations and airline policies, including emergency protocols and in-flight safety procedures.
- Responded effectively to in-flight emergencies and special passenger needs, providing medical assistance, mobility support, and conflict resolution as necessary.
- Served as an in-flight mentor to newly certified flight attendants, supporting hands-on training and professional development.
- Consistently upheld a polished, professional demeanor while managing high-pressure situations with calm and efficiency.
Branch Manager
PRESTIGE GUNITE OF TAMPA, INC
01.1998 - 01.2006
- Directed daily operations for 50+ employees in a fast-paced construction environment, including scheduling, dispatching of gunite crews, and project coordination.
- Oversaw administrative functions: A/P, A/R, payroll, financial reporting, purchasing, HR, DOT compliance, accident reporting, and regulatory liaison (EPA, DEP, OSHA).
- Developed and implemented a new hire onboarding program that increased employee retention by 33%, reduced workplace injuries by 37%, and decreased equipment repair costs by 41% within 18 months.
- Created and maintained a nightly heavy equipment tracking system, which reduced rental costs by 75% and significantly improved productivity and sales performance across multiple branches.
- Led marketing campaigns, drafted company policies and SOPs, and ensured compliance with state and federal regulations.
Office Manager / Receptionist
PRESTIGE GUNITE OF PT CHARLOTTE, INC
01.1995 - 01.1998
Summary
Versatile, self-directed and proactive Executive Assistant professional with extensive experience providing virtual &/or in-person top-tier, executive level administrative support to dynamic business leaders. Known for impeccable, multi-faceted assistance with a strong reputation for accuracy, efficiently and discretion. Skilled in managing competing deadlines, working under pressure and handling confidential information with the highest level of discretion and professionalism. Adept at juggling multiple priorities while delivering precise and timely results to support the needs of high-level executives and the members of their leadership team.
Education
Associate of Arts - Business Administration
Andover College
PortlandAssociate of Arts - Accounting
Andover College
Portland, MESkills
- Executive Administrative Support
- Schedule & Calendar Management
- Travel Arrangements & Logistics
- Report Development & Presentation Prep
Certification
- CAP - Certified Administrative Professional
- PACE - Professional Administrative Certification of Excellence
- ACEA - Advanced Certificate for the Executive Assistant
- Current Notary Public - State of TN
Accomplishments
- Planned corporate retreats, board meetings, training lunches and special events for customers/clients, board members, shareholders, team members
- Developed precise travel itineraries and executed detailed expense reports , including currency exchanges, for senior executives and leadership team members
- Prepared and distributed payroll for staff of 75+ team members.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeContract WorkWork Location
On-SiteRemoteQuote
Success is often achieved by those who don’t know that failure is inevitable.
Coco Chanel
Timeline
Operations Lieutenant / Senior Administrative Assistant
UNICOI COUNTY EMERGENCY MEDICAL SERVICES
05.2024 - 04.2025
Founder & Principal Consultant
Virtual Administrative Agency - FIRST CLASS ASSISTING, LLC.
01.2020 - Current
Senior Executive Administrative Assistant
EASTMAN CHEMICAL COMPANY
01.2015 - 09.2023
Senior Executive Administrative Coordinator to the President
SADDLE CREEK TRANSPORTATION INC.
01.2012 - 01.2015
Branch Administrator
GIRARD ENVIRONMENTAL SERVICES, INC.
01.2011 - 01.2012
Flight Attendant
PRIVATE CHARTERS | JETBLUE AIRWAYS | AMERICAN AIRLINES
01.2010 - 01.2011
Branch Manager
PRESTIGE GUNITE OF TAMPA, INC
01.1998 - 01.2006
Office Manager / Receptionist
PRESTIGE GUNITE OF PT CHARLOTTE, INC
01.1995 - 01.1998
Associate of Arts - Accounting
Andover College
Associate of Arts - Business Administration
Andover College
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