Pleasant, honest, friendly, reliable, well organized professional with a heart for excellence in customer service, attention to detail and exceeding clients expectations.
Possesses excellent organizational and multi-tasking skills to meet client specific needs.
Excels at managing time, completing tasks and handling physically-demanding work with a positive disposition.
Overview
23
23
years of professional experience
Work History
Personal Assistant/Housekeeper
Private(Contracted)
Delray Beach, FL
11.2022 - Current
Cleaned and maintained home interiors, exteriors, patios, and outdoor cooking areas.
Cleaned and maintained chef's kitchen with brand specific cleaners, dishes, sanitized garbage disposal, organized pantries, cupboards, meticulously maintained all surfaces, baseboards and floors.
Maintained and organized multiple bedroom’s, personal bathroom areas, dusting vacuuming, mopping, closet’s, drawer’s, countertop organization, regular bedding and towel changes.
Ran errands, purchased groceries, household supplies, home decorations and apparel items with an authorized user credit card.
Maintained laundry duties for all household members utilizing two separate laundry rooms.
Maintained optimal procedures for disinfecting and sanitizing high traffic areas.
Developed methods to increase efficiency and maximize time management.
Maintained seamless workflow of duties for annual holiday parties, special events, including shopping, assisted in cooking multiple course meals, creating floral arrangements, set-up and breakdown cleaning.
Weekly Amazon, UPS, Fed-Ex package drop-off's.
Catering Assistant
Privately Contracted/ Residental Caterer
Nyack, NY - Boca Raton, FL
01.2000 - Current
Maintained high personal grooming standards and uniform presentation.
Delivered catered food and supplies to residence for on-time set-up.
Arranged furniture and added decorations to assist in setting up for catering events.
Helped chefs prepare and present food to event guests with strong attention to detail.
Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
Assisted in setting up and breaking down of kitchen stations.
Provided friendly, courteous service to create memorable moments for guests.
Maintained composure and work quality while under stress at all times.
Cleaned and organized kitchen stations to promote cleaning efficiency and food safety standards. .
Maintained flexible work schedule to meet event needs.
Liaised with suppliers to acquire fresh produce, high quality and sufficient stock for events.
Monitored food preparation to determine correct temperature and proper cooking before serving.
Followed food safety practices and sanitation guidelines.
Inspected catering equipment and utensils regularly to manage wear and tear.
Loaded dishes, glasses and tableware into dishwashing machines.
Sanitized pots, pans, utensils, kitchen appliances and equipment using client approved cleaning supplies.
Monitored food temperature, discarding items not stored correctly.
Operations Manager, Customer Experience
Peachy Cleaned Premier
Boca Raton, FL
01.2015 - 12.2017
Personally supervised and assisted with cleaning and flipping of luxury rental properties for 2-8 bedroom homes.
Collaborated with internal and external team members to resolve client's concerns and deliver enhanced customer service experiences.
Devised processes to boost long-term business success to increase profit levels and configured pay structure.
Created, and optimized internal policies to maintain responsiveness to demands.
Established positive and effective communication and work flow among staff and organization leadership, reducing miscommunications, and missed deadlines.
Introduced new methods, practices, and systems to reduce turnaround time.
Developed and maintained professional working relationships with multiple real-estate agencies to deliver exceptional cleaning services.
Specialized care for client with diagnoses of Parkinson's and dementia disease's with progressive muscular dystrophy.
Manual Tub feeding three times a day.
Non-ambulatory client required assistance with range of motion exercises to prevent loss of function during care.
Followed directions of licensed nurse for medication management, bedsore prevention and proper feeding techniques.
Maintained patient stability by checking and documenting intake, output and vital signs.
Assisted with all activities of daily living including lifting, positioning and transporting client into and out of beds, chairs, bathtubs, wheelchair accordance with specific client safety needs.
Maintained cleanliness and comfort in clients environment at all times.
Education
LPN - Nursing
Holy Name Hospital School of Nursing
Teaneck, NJ
Doula Certification -
DONA International
Winter Park, FL
01.2015
GED -
Nyack High School - Boces Vocational School
Valley Cottage, NY
06.2003
Skills
Personal Shopping
Deep Cleaning Procedures
Proficiency in Cleaning Techniques
Teamwork and Collaboration
Replenishing Amenities
Supply Management
Replacing Linens
Launder Clothing and Linens
Preventative Maintenance
Steam-Operated Sterilizers
Vacuuming and Window Cleaning
Trash Collection and Disposal
COVID-19 Safety Procedures
Special and Routine Cleaning
Electronic Communication
Storage Area Management
High Customer Service Standards Adherence
DIY floral arrangements
Selecting, purchasing and arranging flowers and decorative items to create customized floral arrangements.