Summary
Overview
Work History
Education
Skills
Timeline
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ReBeccah Liddington

ReBeccah Liddington

Granite City,IL

Summary

Dynamic and personable bartender with experience at Broadway Oyster Bar, excelling in high-pressure environments. Known for outstanding customer service and effective teamwork, I consistently enhanced guest satisfaction and drove sales through upselling techniques. Quick learner with a strong ability to adapt, I fostered loyal clientele by delivering exceptional service.

Overview

10
10
years of professional experience

Work History

Bartender

Broadway Oyster Bar
04.2023 - 04.2025
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.

Expo/Food Runner

Broadway Oyster Bar
04.2020 - 04.2025
  • Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
  • Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
  • Greeted customers and provided outstanding customer service.
  • Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
  • Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
  • Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
  • Acted as a liaison between the kitchen, serving staff, and guests, ensuring clear communication for efficient service delivery.
  • Promoted teamwork among front-of-house and back-of-house staff, fostering a positive work environment.
  • Increased customer satisfaction with quick and courteous food delivery.
  • Contributed to menu knowledge, aiding customers with inquiries and improving their dining experience.
  • Assisted with bussing tables and cleaning up spills.

Host

Broadway Oyster Bar
04.2019 - 04.2025
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.

Server

Broadway Oyster Bar
04.2019 - 04.2025
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.

Bartender / Server / Food Runner and Busser

Red Bar and Grill
01.2017 - 11.2019
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Maintained extensive knowledge of cocktail recipes and preparation techniques, ensuring high-quality beverage menu.
  • Greeted customers and provided outstanding customer service.
  • Reset and cleaned tables quickly to prepare for new customers.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
  • Reduced wait times for tables by quickly clearing and resetting them after guests departed.
  • Anticipated server needs, proactively refilling water glasses and removing empty plates from tables.
  • Ensured timely food delivery by promptly bringing out dishes from the kitchen.

First started bartending

Tilley's Tavern
02.2015 - 04.2019
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Self-motivated, with a strong sense of personal responsibility.

Education

Certificate Of Advertising Art & Design - Advertising Art & Design

SUN Area Technical Institution
New Berlin, PA
06.2010

Mifflinburg Area High School
Mifflinburg, PA
2010

Skills

  • Very Personable
  • Quick on my feet
  • Quirky
  • Great Customer Service
  • Great at sales
  • Team Player
  • Very Quick Learner
  • Can adapt in any environment
  • Takes time to understand

Timeline

Bartender

Broadway Oyster Bar
04.2023 - 04.2025

Expo/Food Runner

Broadway Oyster Bar
04.2020 - 04.2025

Host

Broadway Oyster Bar
04.2019 - 04.2025

Server

Broadway Oyster Bar
04.2019 - 04.2025

Bartender / Server / Food Runner and Busser

Red Bar and Grill
01.2017 - 11.2019

First started bartending

Tilley's Tavern
02.2015 - 04.2019

Certificate Of Advertising Art & Design - Advertising Art & Design

SUN Area Technical Institution

Mifflinburg Area High School

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ReBeccah Liddington