Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rebeccah Mazzara

Royal Oak,MI

Summary

Seasoned Billing Clerk with background in accurate invoice processing, account reconciliation and financial record-keeping. Strong skills in data entry, software proficiency and customer service demonstrated throughout career history. Known for improving billing systems and ensuring timely payments, contributing to overall company efficiency. Prepares and distributes statements to customers while maintaining comprehensive, accurate records. Accustomed to answering questions, providing information and resolving concerns. Good communication, organizational and multitasking abilities.

Overview

5
5
years of professional experience

Work History

Certified Medical Assistant

Mackinac Straits Health System
Saint Ignace, MI
01.2024 - 06.2024
  • Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
  • Provided support to patients by helping them fill out forms and answering their questions about health care services.
  • Prepared specimens for laboratory testing and performed routine laboratory tests.
  • Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
  • Conducted diagnostic tests such as EKGs or hearing screenings in accordance with established protocols.
  • Educated patients on preventive care topics such as diet and exercise habits or medication compliance.
  • Collected urine samples from patients for drug screens or pregnancy tests when necessary.
  • Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
  • Ensured that all equipment was functioning correctly prior to use during patient examinations or treatments.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
  • Organized charts, documents and supplies to maintain team productivity.
  • Interviewed patients to verify information, record medical history and confirm purpose of visit.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Assessed, documented, and monitored vital signs for patients within outpatient setting.
  • Administered rapid tests for COVID and strep to help clinical staff assess conditions.

Billing Clerk

Mackinac Straits Health System
Saint Ignace, MI
03.2020 - 01.2024
  • Maintained customer accounts by recording account information, reconciling discrepancies.
  • Checked figures, postings, and documents for accuracy.
  • Prepared periodic reports detailing accounts receivable status.
  • Researched and resolved discrepancies in payment processing.
  • Processed invoices and payments accurately and promptly.
  • Verified billing data with client contracts to ensure accuracy of invoicing.
  • Assisted in the collection of overdue accounts by contacting customers via telephone or mail correspondence.
  • Developed processes to improve efficiency and accuracy of billing process.
  • Reviewed customer files to make sure all documentation was complete and accurate.
  • Prepared bills, invoices, and bank deposits as needed.
  • Provided assistance to Accounting Department staff during month-end close process.
  • Analyzed customer account records in order to identify any irregularities or inaccuracies.
  • Corresponded with customers regarding their accounts, making adjustments when necessary.
  • Investigated and responded to customer inquiries related to billing issues.
  • Performed filing duties including sorting incoming mail, maintaining filing system, and organizing documents.
  • Assisted with other administrative tasks as assigned.
  • Processed and sent invoices, adjustments, and credit memos to customers.
  • Monitored past due accounts and pursued collections on outstanding invoices.
  • Answered customer questions to maintain high satisfaction levels.
  • Collected, posted and managed patient account payments.
  • Trained new team members on company policies and accounting systems to keep team operations productive and efficient.
  • Eliminated inaccuracies in accounts payable payments by verifying information prior to generating checks and electronic payment transfers.

Receptionist

Mackinac Straits Health System
Saint Ignace, MI
07.2019 - 03.2020
  • Greeted visitors and provided them with assistance.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Verified visitors' identification cards before allowing access to the building.
  • Performed data entry tasks into various computer systems accurately and promptly.
  • Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
  • Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
  • Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
  • Assisted with special projects assigned by management when required.
  • Scheduled and confirmed appointments.
  • Answered and directed incoming calls using multi-line telephone system.
  • Updated and recorded customer or client information to maintain accounts.
  • Greeted and directed visitors to appropriate departments or individuals, ensuring a welcoming environment.

Education

High School Diploma -

LaSalle High School
Saint Ignace, MI
05-2015

Skills

  • Billing statement review
  • Data inputting
  • Billing statement management
  • Account collections
  • Deadline-oriented
  • Financial data entry
  • Bookkeeping
  • Data entry proficiency
  • Accounts receivable management
  • Scheduling appointments
  • Telephone skills
  • Positive and professional
  • Customer and client relations
  • Organization skills
  • Recordkeeping and bookkeeping
  • Multitasking and prioritization
  • Insurance confirmation
  • [Type] coding

Timeline

Certified Medical Assistant

Mackinac Straits Health System
01.2024 - 06.2024

Billing Clerk

Mackinac Straits Health System
03.2020 - 01.2024

Receptionist

Mackinac Straits Health System
07.2019 - 03.2020

High School Diploma -

LaSalle High School

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Rebeccah Mazzara