Rebecca H. Schultz

• Created, managed, and insured integrity of brand on all social media and online platforms, including Facebook, Twitter, Pinterest,The Fancy, and Rewardstyle via posts, photography, and contests.
• Worked in conjunction with creative team to develop weekly ads.
• Manage jewelry shoots including budget, photo direction, shoot list, and styling, Photoshop editing.
• Analyze social media engagement via Hootsuite, Twitter and Facebook insights, and Google Analytics increased engagement by 25% Facebook, 41% Twitter, 256% Pinterest via insights.
• Created look-books of products for editors and 3rd party representatives, coordinated distributions of books.
• Collected and analyzed data to improve strategies

• Answer multi-line telephones for Toyota and partnering dealerships and direct calls to appropriate departments and personnel Constructed vehicle brochures for Toyota and partnering dealerships Assisted sale and service staff with customer inquiries.
• Managed over 80 customers calls per day.

Stock organizer for cashier, merchandise and display

Customer service and sales

• Answered questions about store policies and addressed customer concerns.
• Restocked and organized merchandise in front lanes.
• Helped customers complete purchases, locate items and join reward programs.
• Monitored self-checkout systems and provided assistance or intervention where required.
• Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
• Checked identification for proof-of-age for alcohol and tobacco sales.
• Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
• Worked closely with shift manager to solve problems and handle customer concerns.
• Greeted over 50 customers per day.
• Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
• Mentored new team members on POS system operation, customer service strategies and sales goals.
• Reviewed weekly sales ads and monitored price changes.
• Used POS system to enter orders, process payments and issue receipts.
• Set up new sales displays each week.
• Maintained current knowledge of store promotions and highlighted sales to customers.
• Operated cash register to record transactions accurately and efficiently.
• Conducted inventory counts by adding each item in stock and documenting in POS.