Rebeccah Thouin
Waterford,MI
Summary
Dynamic professional with a proven track record in recruitment and senior care, notably at Home Instead. Excelled in fostering strong relationships and streamlining processes, enhancing customer satisfaction significantly. Skilled in communication and patient care, adept at leading teams to exceed expectations without exceeding a single numerical percentage in achievements.
Overview
18
18
years of professional experience
Work History
Hire and Recruitment
Home Instead
08.2023 - Current
- Strong communication and interpersonal skills
- Reviewing resumes and screening candidates
- Scheduling interviews by coordinating with candidates
- Negotiating job offers and compensation packages with candidates
- Maintaining accurate records of all recruitment activities
- Received positive feedback from supervisors for consistently meeting or exceeding job expectations
- Increased customer satisfaction by providing timely and efficient support during their projects.
Resident Attendant
Canterbury on the Lake
09.2006 - 08.2023
- Promoted a positive community atmosphere by fostering strong relationships with residents and their families.
- Ensured accurate recordkeeping of all pertinent resident information, maintaining strict confidentiality standards as required by law.
- Coordinated seamless communication between various departments within the facility, streamlining patient care processes.
- Assisted residents with mobility challenges, utilizing assistive devices as needed to promote independence and safety.
- Monitored resident health status, reporting any changes or concerns to appropriate medical personnel in a timely manner.
- Enhanced resident well-being by providing compassionate care and assistance with daily living activities.
- Managed challenging behaviors among residents effectively, employing de-escalation techniques when necessary.
- Handled emergency situations calmly and professionally while adhering to established protocols.
- Actively participated in continuing education opportunities relevant to the role of Resident Attendant, staying informed about best practices in elderly care.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Education
High School Diploma -
Open Door Private School
Texas06-2004
Skills
- Team player attitude
- Recruiting
- Reliability
- Loyal
- Customer Service
- Communication Skills
- Problem-solving abilities
- Leadership
- Training New Employees
- Senior Care
- Assisted Living
- Dementia/Alzheimer Care
- Patient Care
- Hospice Care
- Medication Administration
- Safety awareness
- Patient Advocate
Hero's Award
When faced with a client that was choking and unresponsive. I remained calm and performed the heimlich maneuver and CPR until emergency assistance could arrive. Waterford fire department awarded me with The Hero's Award.
Timeline
Hire and Recruitment
Home Instead
08.2023 - Current
Resident Attendant
Canterbury on the Lake
09.2006 - 08.2023
High School Diploma -
Open Door Private School
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