Rebecca Hoder
Macomb,MI
Summary
Dynamic and detail-oriented professional recognized for exceptional communication skills and rapid learning ability. Highly adaptable and organized, thriving in fast-paced environments while maintaining a client-focused approach and unwavering integrity. Committed to delivering accuracy in all tasks, with a strong emphasis on reliability and professionalism. Eager to contribute to the mortgage industry by leveraging a proactive mindset and dedication to excellence within the team.
Overview
5
5
years of professional experience
1
1
Certification
Work History
In-Home Nanny
Private Home Employer
03.2021 - Current
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Facilitated relationships with children and parents by developing caring and structured home environments.
- Played games, worked on puzzles, and read books to young children.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Built positive and nurturing environments to support child social and emotional growth.
Server
Marcus Bar and Grill
11.2024 - 10.2025
- Delivered attentive and friendly table service in a busy, full-service restaurant.
- Guided guests through menu options and provided tailored recommendations.
- Handled POS transactions, order accuracy, and guest satisfaction.
- Collaborated closely with kitchen and bar staff to ensure smooth service.
- Maintained composure and stayed efficient during peak hours.
- Cultivated warm relationships with regular customers.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Receptionist/Front Desk
BRUSH SALON & SPA
01.2024 - 01.2025
- Managed front desk operations, including answering phones, scheduling appointments, and processing client transactions using the Boulevard system.
- Managed multiple stylists' calendars to ensure smooth daily operations.
- Provided a warm, professional welcome to clients and maintained strong communication throughout their visit.
- Assisted stylists with client needs, setup, and overall client care to enhance service flow.
- Responded to inquiries from callers seeking information.
- Confirmed appointments, communicated with clients, and updated client records.
Hostess
Browniron Brewhouse
03.2023 - 11.2023
- Greeted guests promptly and warmly upon arrival, creating a welcoming first impression.
- Managed the waiting list, handled reservations, and accurately quoted wait times during busy hours.
- Guided guests to their tables, provided menus, and communicated any daily specials or important information.
- Coordinated seating with servers to balance sections and maintain smooth restaurant flow.
- Answered phone calls regarding reservations, takeout orders, and general inquiries.
- Maintained cleanliness and organization of the host stand, entryway, and menu stations.
- Assisted with to-go orders, packaging food, and ensuring order accuracy during peak times.
Banquet Server
Palazzo Grande Banquet Hall
05.2022 - 09.2022
- Set up banquet rooms according to event orders, including arranging tables, chairs, linens, place settings, buffet stations, and décor.
- Provided professional and attentive table service during weddings, corporate events, and large banquets.
- Greeted guests, took drink orders, and ensured all guest needs were met promptly and courteously.
- Assisted with breakdown after events and preparing the space for the next event.
- Handled special requests, dietary needs, and last-minute changes with professionalism and flexibility.
- Provided excellent customer service to create a positive, high-quality guest experience.
Education
BBA - Marketing
Oakland University
Rochester, Michigan, MI09.2027
Skills
- Exceptional verbal & written communication
- Highly coachable and fast learner
- Strong attention to detail & document accuracy
- Efficient multitasking and task management
- Professional client service & relationship- building
- Strong problem- solving and critical thinking skills
- Reliable, Organized, and Deadline driven
- Tech- Savvy; learns new systems quickly
- High integrity with confidential financial information
Certification
- OSHA certified
- CPR certified
Timeline
Server
Marcus Bar and Grill
11.2024 - 10.2025
Receptionist/Front Desk
BRUSH SALON & SPA
01.2024 - 01.2025
Hostess
Browniron Brewhouse
03.2023 - 11.2023
Banquet Server
Palazzo Grande Banquet Hall
05.2022 - 09.2022
In-Home Nanny
Private Home Employer
03.2021 - Current
BBA - Marketing
Oakland University