REBECCA IVY WILLIS
Fairhope,AL
Summary
Driven student leveraging studies in business admin and marketing seeks additional experience in marketing. Offers strong interpersonal and task prioritization skills. Ability to leverage critical thinking to solve technical and business challenges. Outstanding written and verbal communication skills, exceptionally well-organized, and ability to create effective marketing strategies to increase conversion rates.
Always eager to learn new things.
Overview
4
4
years of professional experience
Work History
Marketing Coordinator
Sweet Water Dentistry
Fairhope, AL
01.2023 - Current
- Composed daily posts for social media and helped build presence on LinkedIn, Facebook, and Instagram.
- Boosted brand awareness with target customer demographics with social, print, and email campaigns.
- Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
- Planned and executed internal and external marketing events.
- Collaborated with cross-functional teams to establish successful execution of projects and campaigns.
Business Assistant
Heartland Dental
Bloomington, IL
12.2021 - 03.2022
- Valuable experience using Heartland Dental Systems.
- Negotiated to collect balance in full on date of service.
- Assisted in role as marketing coordinator in order to support business objectives and growth.
- Set realistic daily goals by answering phone calls and scheduling at least 4 new patient appointments per day.
- Communicated with insurance daily to collect information regarding patient claims and verify patient insurance.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Monitored accounts for compliance with established payment agreements and took initiative to reach out to patients prior to being sent to collections.
Activities Assistant
Palmettos Of Parklane (Assisted Living Home)
Columbia, SC
08.2021 - 12.2021
- Coordinated, planned, developed and implemented activities designed to enrich lives of assisted living residents.
- Responded to any emergencies as instructed and with utmost efficiency.
- Utilized strong communication skills to build lasting relationships with residents and their families.
- Encouraged, supported and assisted residents with activities and documented activity attendance and degree of involvement.
Filing Clerk
McMillian Dodd Law Firm
O’Fallon, MO
05.2020 - 05.2021
- Followed up with staff and customers by phone and email regarding missing or needed information and compiled retrieved information into files.
- Trained junior clerical staff on department procedures.
- Managed over 30 client calls per day regarding scheduling and collection of payments.
- Prepared new files and assigned tracking identification numbers, resulting in faster retrievals.
- Maintained physical and computer-based filing systems.
- Upheld confidentiality of information to avoid potential data breaches and client lawsuits.
Bridal Consultant
David’s Bridal
Fallon, MO
09.2019 - 05.2020
- Developed strong rapport with customers and created positive impression of business maintaining store organization and cleanliness.
- Met targets consistently by working hard and with strong attention to detail.
- Worked with managers to address problems such as theft and sanitation concerns.
- Solved complaints by customers and issued credits for returned merchandise.
- Found ways to improve customer experience by taking accountability and acting as store Brand Ambassador.
- Listened to customer needs and desires to identify and recommend optimal products.
Education
Associate Of Arts And Sciences - Business Administration And Management
St. Charles Community College
O'Fallon, MOAssociate of Applied Science - Business Administration And Management
Midlands Technical College
Columbia, SC05.2024
Skills
- Friendly, Positive Attitude
- Experience using Heartland Dental Systems
- Attention to Detail
- Multitasking Abilities
- Verbal and Written Communication
- Computer Proficiency
- Customer and Service-Oriented
- Planning and Coordination
- Active Listening
- Organization and Time Management
Languages
Spanish
Limited Working
Timeline
Marketing Coordinator
Sweet Water Dentistry
01.2023 - Current
Business Assistant
Heartland Dental
12.2021 - 03.2022
Activities Assistant
Palmettos Of Parklane (Assisted Living Home)
08.2021 - 12.2021
Filing Clerk
McMillian Dodd Law Firm
05.2020 - 05.2021
Bridal Consultant
David’s Bridal
09.2019 - 05.2020
Associate Of Arts And Sciences - Business Administration And Management
St. Charles Community College
Associate of Applied Science - Business Administration And Management
Midlands Technical College
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