To obtain an opportunity to work with an exceptional organization which will allow me to put my qualifications, professional skills, background and diverse experience into practice.
Overview
25
25
years of professional experience
Work History
Real Estate Agent
Self
05.2018 - Current
Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
Negotiated, facilitated, and managed real estate transactions.
Communicated with clients to understand property needs and preferences.
Maintained connections with clients to encourage repeat business and referrals.
Advised clients on market conditions and property value for informed decision-making.
Presented purchase offers to sellers for consideration.
Advertised client properties through websites, social media, and real estate guides.
Reviewed market research data and changed sales plans accordingly.
Conducted comprehensive market analysis to identify opportunities for investors.
Marketed and sold property for clients by hosting open houses and advertising online and in print.
Wrote listings detailing and professionally highlighting property features to increase sales chances.
Reviewed and executed confidential documents, contracts and disclosures.
Medical Transcriptionist
Madison Surgery Center
12.2017 - 06.2018
Followed all HIPAA rules and regulations regarding patient confidentiality.
Recorded information using word processing, dictation and transcription software and equipment.
Maintained security and privacy of records to protect patients and providers.
Accurately documented medical dictation to record patient care records.
Worked cohesively with physicians and other clinical staff to complete transcriptions.
Demonstrated excellent skills to understand diverse accents and dialects.
Referred to variety of medical sources to prevent mistakes in medical terms.
Identified and rectified inconsistencies, deficiencies and discrepancies in medical documentation.
Communicated with healthcare providers to clarify information and resolve issues.
MEDICAL RECORDS TECHNICIAN
Lyster Army Health Clinic
01.2017 - 11.2017
Received incoming requests for information via mail, walk-ins, telephone, email and facsimile requests
Validated requests according to established procedures and HIPAA guidelines
Completed release of information requests including copying/scanning medical records accurately and correctly
Performed quality checks on all work to assure accuracy of the release, confidentiality and proper invoicing.
Processed medical records requests from outside providers according to facility, state, and federal law.
Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
Printed and photocopied documents to provide patients with copies of medical records.
CLIENT SERVICES REPRESENTATIVE
CiOX Health
05.2016 - 01.2017
Receives incoming requests for information via mail, walk-ins, telephone, email and facsimile requests
Validates requests according to established procedures and HIPAA guidelines
Completes release of information requests including copying/scanning medical records accurately and correctly
Performs quality checks on all work to assure accuracy of the release, confidentiality and proper invoicing.
MEDICAL TRANSCRIPTIONIST
Milner Transcription Services
11.2015 - 05.2016
Supported patient care by accurately transcribing medical dictation by a wide variety of physicians and other health care providers in a variety of work types and/or modalities such as cardiology, neurology, urology, orthopedics, general medicine, ophthalmology, radiology, gynecology and obstetrics, and psychiatry, in order to document patient care
Ensured that the final product met established Health Insurance Portability and Accountability Act (HIPAA) rules.
ADMINISTRATIVE ASSISTANT
Express Employment Professionals
09.2015 - 11.2015
Created and printed sales flyers, letterhead and envelopes
Maintained and ordered supplies for use in printing flyers, letterhead and envelopes
Received telephone calls, referring caller to appropriate Department as well as assisting callers with orders and payments.
MEDICAL DATA TECHNICIAN
Evans Army Community Hospital
04.2014 - 06.2015
Transcribed voice recordings of physicians and prepared in final form a variety of highly specialized medical and scientific terminology to prepare gross surgical descriptions, microscopic diagnosis, autopsies, rape cases and other similar material.
Cashier
Cracker Barrel
05.2013 - 11.2013
Greeted customers entering store and responded promptly to customer needs.
Built relationships with customers to encourage repeat business.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Welcomed customers and helped determine their needs.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Assisted customers with returns, refunds and resolving transaction issues.
Upsold additional products and services to customers, increasing revenue.
Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
Cashier
Home Depot
05.2013 - 09.2013
Greeted customers entering store and responded promptly to customer needs.
Restocked and organized merchandise in front lanes.
Monitored self-checkout systems and provided help in resolving complex problems.
Operated cash register to record transactions accurately and efficiently.
Welcomed customers and helped determine their needs.
MEDICAL EDITOR/TRANSCRIPTIONIST
M*Modal
09.2012 - 07.2013
Supported patient care by accurately editing using Voice Recognition software and/or transcribing medical dictation by a wide variety of physicians and other health care providers in a variety of work types and/or modalities such as cardiology, neurology, urology, orthopedics, general medicine, ophthalmology, radiology, gynecology and obstetrics, and psychiatry, in order to document patient care
Ensured that the final product met established HIPAA rules.
ADMINISTRATIVE ASSISTANT
West Acres Baptist Church
01.2011 - 12.2012
Handled multifaceted clerical tasks as the Administrative Assistant to the Director of Children’s Ministry as well as maintained information about members in the church database
Greeted individuals calling in person or by telephone as well as aiding the caller or visitor according to their needs
Assisted with scheduling appointments
Submitted and followed up on background checks for potential volunteers for children’s ministry.
ADMINISTRATIVE ASSISTANT
Reid Memorial Presbyterian Church
07.2009 - 01.2011
Handled multifaceted clerical tasks as the Administrative Assistant to the Senior Pastor and Associate Pastor
Received and screened individuals calling in person or by telephone as well as aiding the caller or visitor according to their needs
Produced and distributed official correspondence, reports, cards and emails to communicate with church officers and members
Coordinated bulk mailings to deliver to the post office.
QUALITY ASSURANCE/MEDICAL TRANSCRIPTIONIST
Augusta Medical Transcription
02.1999 - 07.2009
Performed quality assurance on multiple transcriptionists’ production for demanding medical practices and hospitals to meet Joint Commission standards
Edited transcribed documents for accuracy consistently and fairly according to transcription guidelines, standards of style and formats of practice
Utilized all available reference tools to ensure the accuracy of the transcribed document.
Education
Medical Secretarial Certificate -
Pensacola Junior College
01.1982
High School Diploma -
Crestview High School
01.1981
Skills
Experienced Medical Transcriptionist with administrative support skills including records management, database administration, event management, calendaring, multi-line telephone, excellent telephone etiquette, executive support and travel coordination Also well-trained to maintain confidentiality with ability to work with classified information Computer skills include Microsoft Word, PowerPoint, Excel, Outlook and Publisher Excellent customer service, does what is right-legally and morally, handles stress well and has ability to multi-task with a strong work ethic and a team player Ability to work with minimal or no supervision and communicate orally and in written form Able to delegate and motivate Resourceful and determined