Rebecca M. Artley
Summary
Excellent organization and communication skills. Skilled in administrative and office procedures. Competent with computers and numerous software applications. Dependable, discreet, trustworthy team player who can work independently. Able to effectively multitask. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
16
16
years of professional experience
Work History
Kitchen Manager
Casey's
08.2021 - 04.2023
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Developed kitchen staff through training, disciplinary action, and performance reviews.
- Developed and implemented kitchen policies and procedures to establish clear guidelines for kitchen operations and comply with regulations.
- Oversaw food preparation and monitored safety protocols.
- Managed staff schedules and maintained adequate coverage for all shifts.
Library Assistant
Iowa State University
01.2019 - 07.2021
- Answered phone and in-person inquiries about library services, policies and procedures to provide accurate information.
- Handled check-in and check-out process of library books and materials at circulation desk.
- Managed library materials for accurate record-keeping.
- Set up computer and digital device access, providing assistance with use and operation.
- Answered patron questions in-person or by phone regarding library services and resources.
- Stayed up to date on references, card catalogs and automated information systems to teach and educate patrons.
- Provided assistance and support to staff in regard to facility maintenance, security and services.
Caterer
Hy-Vee
05.2014 - 11.2019
- Provided catering for various events in the Iowa Falls area, some large accounts; Iowa Select and Summit Farms included.
- Delivered catered food and supplies to facility for on-time set-up.
- Created numerous appetizer, entree and dessert options to enable creation of customized menus.
- Oversaw catering orders to verify accuracy and completeness.
Tax preparer/Enrolled Agent
H&R Block
01.2009 - 04.2014
- Responsible for managing tax office with staff of three, preparing both individual and small businesses, federal and state tax returns with confidentiality and accuracy.
Insurance Agent
Banker's Life And Casualty
06.2007 - 01.2009
- Sold Life, LTC and Annuities policies to clients around state of, Taught Pre-School classes both morning and afternoon.
- Educated clients on insurance policies and procedures.
- Built relationships with clients using active listening and issue resolution to provide excellent service.
- Calculated premiums and established payment methods for sales.
- Obtained underwriting approval by completing application for coverage.
Education
High School Diploma -
Hampton Community High School
Hampton05.1989
Some College (No Degree) - English Literature
Loyola University of Chicago
Chicago, ILBachelor of Arts - Sociology And Anthropology
Iowa State University
Ames, IA05.2021
Skills
- Hardware Understanding
- Computer Technology
- Staff Support
- Issue Troubleshooting
- Interpersonal Communication Skills
- Organizational Skills
- Google Docs
- Microsoft PowerPoint
- Critical Thinking
- Self Starter
Timeline
Kitchen Manager
Casey's
08.2021 - 04.2023
Library Assistant
Iowa State University
01.2019 - 07.2021
Caterer
Hy-Vee
05.2014 - 11.2019
Tax preparer/Enrolled Agent
H&R Block
01.2009 - 04.2014
Insurance Agent
Banker's Life And Casualty
06.2007 - 01.2009
High School Diploma -
Hampton Community High School
Some College (No Degree) - English Literature
Loyola University of Chicago
Bachelor of Arts - Sociology And Anthropology
Iowa State University
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