Rebecca S. Alire
Mancos,CO
Summary
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales. also have experience in housekeeping. worked as a house keeper in various hotels, and cleaned cabins via vrbo. minimal experience as a prep cook in restaurants, and waitressing.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Store Front Staff Member
Dolores River RV Resort
Dolores, CO
05.2024 - 05.2024
- Greeted customers and provided excellent customer service.
- Cleaned and maintained the store to ensure neatness and organization.
- Assisted customers with reservations and cancellations in accordance with campground policies.
- Oversaw day-to-day operations of front desk, housekeeping and concierge services.
Assistant Store Manager
Family Dollar
Mancos, CO
06.2021 - 08.2023
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Counted and balanced cash drawer at the beginning and end of shift.
- Utilized POS system for all transactions including cash handling, returns and exchanges.
- Rotated products from backstock areas onto sales floor based on demand.
- Reported any damaged goods or defective items immediately to management team.
- Organized and coordinated training sessions for new employees.
- Swept and mopped floors in public restrooms.
- Cleaned windows, door frames, and sills.
Customer Service Representative
Speedway Gas Station
Dolores, CO
10.2020 - 05.2021
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Swept and mopped floors in public areas.
- Cleaned windows, door frames, and sills.
- Cleaned bathrooms, including toilets, sinks and mirrors.
Skills
- Phone Etiquette
- Store maintenance
- Point of sale systems
- Cleanliness and hygiene
- Loss prevention awareness
- Reliability and punctuality
- Cash handling proficiency
- Customer Service
- Return processing
- Product display
- POS System Operation
- Cash Handling Accuracy
- Inventory Control
- Team Leadership
- Customer Assistance
- Effective communication abilities
- Organization
- POS Systems
- Product Knowledge
- Retail Merchandising
- Continuous Improvement
- Sales and Promotions
- Safety and Cleanliness Standards
- Merchandise Receiving and Handling
- Effective Communication
- Ability to Lift 40 pounds
- Relationship Building
- Friendly and Helpful
- Item Ticketing and Pricing
- Meeting Sales Goals
- Time management abilities
- Speech Clarity
- Decision-Making
- Positive Customer Engagement
- Adaptability and Flexibility
- Store Opening and Closing
- Team Supervision
- Store Policies and Procedures
- Building Customer Loyalty
- Multitasking
- Inventory and Stocking
- Reliable and Responsible
Certification
- certified in filling propane tanks. can provide certification upon request.
References
References available upon request.
Timeline
Store Front Staff Member
Dolores River RV Resort
05.2024 - 05.2024
Assistant Store Manager
Family Dollar
06.2021 - 08.2023
Customer Service Representative
Speedway Gas Station
10.2020 - 05.2021
- certified in filling propane tanks. can provide certification upon request.
Similar Profiles
Rica FultonRica Fulton
Advocacy and Stewardship Director at Dolores River Boating AdvocatesAdvocacy and Stewardship Director at Dolores River Boating Advocates
Jo'lene KapsJo'lene Kaps
Office Manager at Redwood coast cabins & rv resort. Shoreline RVOffice Manager at Redwood coast cabins & rv resort. Shoreline RV
Caitlyn WilcoxCaitlyn Wilcox
Online Reservationist at Andrea's On The River RV ParkOnline Reservationist at Andrea's On The River RV Park
Krista BoardmanKrista Boardman
Operations Manager at Mesa Verde AssociationOperations Manager at Mesa Verde Association
Eirin MacLarenEirin MacLaren
Registered Nurse, ICU & Charge/Hospital Supervisor at Southwest Memorial HospitalRegistered Nurse, ICU & Charge/Hospital Supervisor at Southwest Memorial Hospital