Rebecca Tateosian
New York,United States
Summary
Highly skilled professional with a strong background in analytical thinking, effective communication, and collaborative teamwork. Proven ability to adapt quickly to new environments, ensuring seamless integration into diverse teams. Committed to contributing to team success and continuously developing professional skills. Known for bringing a positive attitude and a deep commitment to continuous learning and personal growth.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Event Operations Manager
Advantage Solutions
01.2024 - Current
- Managed administrative logistics of event planning, booking, and promotions.
- Developed and distributed event surveys to gather feedback and assess event success.
- Analyzed event costs to identify areas of improvement and cost savings.
- Delivered prompt payment to event vendors, venues, staff, and transportation providers.
- Cultivated and strengthened lasting client relationships using firm issue resolution and dynamic communication skills.
- Trained and guided team members to maintain high productivity and performance metrics.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Interacted well with customers to build connections and nurture relationships.
- Assisted in recruiting, hiring, and training of team members.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Observed each employee's strengths and initiated mentoring program to improve areas of weakness.
- Reduced operational risks while organizing data to forecast performance trends.
- Tracked trends and suggested enhancements to challenge and refine company's product offerings.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Managed purchasing, sales, marketing, and customer account operations efficiently.
- Recruited, hired, and trained initial personnel, working to establish vital internal functions and outline scope of positions for new organization.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Scheduled employees for shifts, considering customer traffic and employee strengths.
- Reported issues to higher management with great detail.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Continually maintained and improved company's reputation and positive image in markets served.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Accomplished multiple tasks within established timeframes.
- Cross-trained existing employees to maximize team agility and performance.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Established team priorities, maintained schedules and monitored performance.
- Managed 35-42 employees daily with training, scheduling, HR issues
Retail Store Manager
PVH Corp.
10.2022 - 01.2024
- Managed store organization, maintenance, and purchasing functions.
- Submitted orders for new inventory.
- Optimized store displays and appearance via strategic merchandising.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Completed routine store inventories.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Supervised guests at front counter, answering questions regarding products.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Managed inventory control, cash control, and store opening and closing procedures.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Approved regular payroll submissions for employees.
- Assisted with hiring, training mentoring new staff members.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety cleanliness.
- Managed approximately 30 incoming calls, emails faxes per day from customers.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback, and rewarding superior performance.
- Assisted with hiring, training and mentoring new staff members.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
Lead Visual Merchandiser
Winston Retail
06.2021 - 10.2023
- Creating brand awareness through visual merchandising methods
- Bring brands to life and help store in performance strategizing while driving profitable sales growth; this includes customer and product operations, merchandising, and talent development.
- Streamlined operations and prioritized tasks, allowing senior staff to increase revenue by 25%.
Merchandise Coordinator
The TJX Companies, Inc.
01.2021 - 06.2022
- Responsible for ensuring execution of merchandise presentation plans and priorities for assigned departments
- Applied strategic measures to various design platforms to enhance store's appearance while elevating shopping experience: inventory control and project management.
Office Manager-Designer- Lead Esthetician
Therapeutic Day Spa
09.2019 - 12.2021
- Managed 25 clients, scheduling financial transactions, emails, records, faxes per day
- Office Manager - Lead Designer - Lead Esthetician
- Aside from managing daily operations, other responsibilities included display and room design, providing services in skin health, marketing, and sales.
Design Specialist
Bella Home Designs
04.2014 - 09.2019
- Manager and creator of visual designs in residential and commercial spaces
- Starting with initial assessment of space and needs, moving next to design planning which includes product selection, budget considerations, layouts, and adherence to deadlines
- Objectives include total client satisfaction while yielding higher profits.
- Maintained profit margin of 15 %
Apparel Team Lead
Kohl's
10.2013 - 11.2015
- Team lead in women, juniors, and men's departments
- Duties included supervision of staff, replenishment of merchandise, visual merchandising, conflict resolution, effective marketing strategies, team building through motivation and leadership accountability, sales, customer service, product knowledge, brand enhancement, adhering to proper protocol and company standards, price changes and markdowns.
- Operated cash register and scanner to itemize and total customers' purchases, collect payment from customers and make change and bag merchandise.
- Followed company work processes to receive, open and unpack boxes, cartons totes, stock merchandise, restock and rotate merchandise on shelves and build merchandise displays.
- Assisted in implementation and maintenance of planograms.
- Developed strong rapport with customers and created positive impression of business.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Provided superior customer service leadership by greeting and assisting customers.
Education
Master of Business Administration - MBA - Business Administration and Management, General
Southern New Hampshire University
Manchester NH01.2025
Bachelors of Science - Business Administration with a concentration in Marketing
Southern New Hampshire University
Manchester, NH01.2023
Certified Designer - Design and Visual Communications, General
NYIAD
Manhattan, NY02.2006
Skills
- Operations Management
- Event Planning
- Sales Processes
- Cross-functional team leadership
- Deadline Management
- Client meetings
- Staff Oversight
- Event Marketing
- Company Branding
- Schedule Management
- Expense Control
- Promotional advertising
- Store Opening and Closing
- Sales Leadership
- Hiring and Training
- Sales Growth
Certification
- Certified Interior Designer
- Licensed Esthetician
- Leading When You're Not in Charge
Awards
- Latin Honors
- Presidential Award
- Honor Roll - 7 x in a row
Accomplishments
Planned for and successfully executed over 2,000 events in 8 months with a 98.4 % rate of execution.
Retention rate of new hires - 95%
Increased sales by 15%
Decrease labor costs by 2.1 %
Decreased rate of return by 3.5%
Increased Conversation Rates by 2%
Timeline
Event Operations Manager
Advantage Solutions
01.2024 - Current
Retail Store Manager
PVH Corp.
10.2022 - 01.2024
Lead Visual Merchandiser
Winston Retail
06.2021 - 10.2023
Merchandise Coordinator
The TJX Companies, Inc.
01.2021 - 06.2022
Office Manager-Designer- Lead Esthetician
Therapeutic Day Spa
09.2019 - 12.2021
Design Specialist
Bella Home Designs
04.2014 - 09.2019
Apparel Team Lead
Kohl's
10.2013 - 11.2015
Master of Business Administration - MBA - Business Administration and Management, General
Southern New Hampshire University
Bachelors of Science - Business Administration with a concentration in Marketing
Southern New Hampshire University
Certified Designer - Design and Visual Communications, General
NYIAD
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