REBECKA BLUMM

• Disinfected and mopped bathrooms to keep facilities sanitary and clean.
• Disposed of trash and recyclables each day to avoid waste buildup.
• Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
• Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
• Used chemicals by following safety protocols and procedures to avoid burns and injuries.
• Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
• Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
• Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
• Restocked room supplies such as facial tissues for personal touch with every job.
• Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
• Verified cleanliness and organization of storage areas and carts.
• Adhered to professional house cleaning checklist.
• Engaged with guests on room requirements and amenities to promote overall satisfaction.
• Responded to requests from patrons for linens and toiletries.
• Kept building entryway glass clean and polished for professional presentation.
• Documented and reported necessary facility and building repairs observed.
• Operated power equipment tools such as backpack vacuums and floor sweepers.
• Completed laundry services with special attention to care instructions for hand-washing and dry cleaning.
• Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
• Restocked linen and cycled towels and sheets in full-service hotel-based spa.
• Attended to locker area by laundering dirty towels and clearing away stray slippers.

• Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
• Provided positive first impressions to welcome existing, new and potential customers.
• Helped customers locate products and checked store system for merchandise at other sites.
• Answered customer questions regarding sizing, accessories and proper care for merchandise.
• Engaged with customers to effectively build rapport and lasting relationships.
• Prepared merchandise for sales floor by pricing or tagging.
• Solved customer challenges by offering relevant products and services.
• Increased sales by offering advice on purchases and promoting additional products.
• Maintained customer satisfaction with quick and professional handling of product returns.
• Achieved perfect attendance and on-time record.
• Processed product returns and assisted customers with other selections.
• Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
• Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
• Maintained records related to sales, returns and inventory availability.
• Trained and developed new sales team associates in products, selling techniques and company procedures.
• Tracked stock using company inventory management software.
• Loaded and unloaded merchandise using ladder and pallet jack.
• Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
• Prepared large cash deposits with zero discrepancies.
• Applied security and loss prevention training toward recognizing risks and reducing store theft.
• Developed, marketed and sold full range of products and support services.
• Educated associates on market trends and stayed up-to-date on forecasts.

• Completed on-time deliveries by choosing best and most efficient routes.
• Completed rush deliveries on tight timetables to satisfy customer needs.
• Operated vehicle safely in highly congested areas with no traffic violations.
• Delivered packages to customer doorsteps and business offices.
• Communicated customer complaints, requests and feedback to company management for swift resolution.
• Loaded truck and properly secured items to prevent damage for deliveries.
• Contacted customers prior to delivery to confirm and coordinate delivery times.
• Fostered positive working relationships with regular customers.
• Updated dispatchers frequently to convey changes such as route issues or weather delays potentially impacting delivery schedules.
• Worked overnight shifts during peak periods to meet coverage needs.
• Immediately addressed problems with customers to promote speedy resolution.
• Delivered top customer satisfaction, reviewing feedback closely and addressing needs and requests of account holders.

Stocking, Cashier, personal shopper for customers, cleaning, organizing, inventory of my whole sections and in back with over flow, greeting customer's, dressing manikins, anything asked to ensure a clean and friendly experience for shopper's. I was a seasonal employee.

Stocking, Cashier, personal shopper for customers, cleaning, organizing, inventory of my whole sections and in back with over flow, greeting customer's, dressing manikins, anything asked to ensure a clean and friendly experience for shopper's. I was a seasonal employee.