Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rebecka carter

Kent,WA

Summary

Dynamic Shift Supervisor with extensive experience at Walgreens, adept in cash handling and staff management. Proven track record in training employees and enhancing customer satisfaction through effective conflict resolution. Committed to maintaining high operational standards and optimizing inventory control, ensuring seamless store operations and a positive work environment.

Overview

6
6
years of professional experience

Work History

Shift Supervisor

Walgreens
06.2025 - 09.2025
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Responded to and resolved customer questions and concerns.
  • Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
  • Reviewed documentation such as invoices and shipping paperwork for accuracy and compliance.
  • Cultivated professional working relationships with peers and supervisors.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Completed cash and credit card transactions accurately using POS software.
  • Coordinated with vendors regarding product deliveries, guaranteeing adequate supplies available for uninterrupted service provision.
  • Monitored staff compliance with health codes, ensuring high standards of cleanliness throughout the facility consistently met or exceeded expectations.
  • Enforced company policies and regulations with employees.
  • Helped store management meet standards of service and quality in daily operations.
  • Helped with the placing plannograms and setting them to store satisfaction
  • Hard working always on time.
  • Works weekends and weekdays all hours of day night and holidays.

Shift Supervisor

Rite Aid
06.2021 - 06.2025
  • Trained new employees and delegated daily tasks and responsibilities.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Completed store opening and closing procedures and balanced tills.
  • Responded to and resolved customer questions and concerns.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Helped store management meet standards of service and quality in daily operations.
  • Enforced company policies and regulations with employees.
  • Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Served as a liaison between employees and upper management effectively facilitating communication that bridged any existing gaps.
  • Streamlined inventory management, reducing waste and optimizing stock levels for daily operations.
  • Increased sales performance through effective upselling techniques and staff training initiatives.
  • Coordinated with vendors regarding product deliveries, guaranteeing adequate supplies available for uninterrupted service provision.
  • Completed cash and credit card transactions accurately using POS software.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Interpreted work order information and specifications to plan, schedule and complete jobs precisely.
  • Coordinated merchandising, promoted new products and increased brand awareness.
  • Hard working always on time.
  • Works weekends and weekdays all hours of operations.

Retail Sales Associate Cashier

7/11 and Circle K
04.2019 - 07.2021
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Responded to and resolved customer questions and concerns.
  • Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
  • Reviewed documentation such as invoices and shipping paperwork for accuracy and compliance.
  • Cultivated professional working relationships with peers and supervisors.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Completed cash and credit card transactions accurately using POS software.
  • Coordinated with vendors regarding product deliveries, guaranteeing adequate supplies available for uninterrupted service provision.
  • Monitored staff compliance with health codes, ensuring high standards of cleanliness throughout the facility consistently met or exceeded expectations.
  • Enforced company policies and regulations with employees.
  • Helped store management meet standards of service and quality in daily operations.
  • Helped with the placing plannograms and setting them to store satisfaction
  • Hard working always on time.
  • Works weekends and weekdays all hours of day night and holidays.

Shift Supervisor

Dollar Tree
04.2020 - 06.2021
  • Completed store opening and closing procedures and balanced tills.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Responded to and resolved customer questions and concerns.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Resolved conflicts among team members diplomatically, promoting a harmonious work atmosphere conducive to collaboration.
  • Streamlined inventory management, reducing waste and optimizing stock levels for daily operations.
  • Conducted regular performance evaluations, providing constructive feedback to help employees grow professionally.
  • Coordinated with vendors regarding product deliveries, guaranteeing adequate supplies available for uninterrupted service provision.
  • Completed cash and credit card transactions accurately using POS software.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Hard working always on time
  • Works weekends and weekdays all hours of operations

Education

High School

El Capitan
Lakeside, CA
06.1996

Skills

  • Cash handling
  • Employee training
  • Workplace safety
  • Staff management
  • Customer-oriented
  • Training and mentoring
  • Cash handling expertise
  • Staff motivation
  • Staff development
  • Inventory control and record keeping
  • Operations management
  • Safety awareness
  • Conflict resolution techniques
  • Inventory control
  • Inventory management
  • Team leadership
  • Team supervision
  • Customer service management

Timeline

Shift Supervisor

Walgreens
06.2025 - 09.2025

Shift Supervisor

Rite Aid
06.2021 - 06.2025

Shift Supervisor

Dollar Tree
04.2020 - 06.2021

Retail Sales Associate Cashier

7/11 and Circle K
04.2019 - 07.2021

High School

El Capitan

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Rebecka carter