Summary
Overview
Work History
Education
Skills
Relatable experience
Timeline
Generic

Rebecka Cox

Estacada,OR

Summary

Versatile and dynamic, with a proven track record at Mule Extracts CBD, I excel in motivational leadership and strategic planning. Expert in enhancing team productivity and customer satisfaction, I've successfully implemented process improvements and multitasking systems. Skilled in document management and adaptable to changing environments, my contributions have significantly boosted operational efficiency and team cohesion.

Overview

16
16
years of professional experience

Work History

Facility Coordinator/ Facility Lead

Mule Extracts CBD
05.2021 - 08.2024

At Mule CBD I made several different products that were infused with CBD. I made gummies, tinctures, salves and muscle rub. I then packaged, labeled,and shipped these products all over the world.

  • I managed project timelines including cook schedules, packaging and labeling and product testing.
  • Gathered and organized materials to support cooking schedule and other operations.
  • Prioritized and managed multiple projects simultaneously, ensuring all met their deadlines and objectives without compromising quality.
  • Implemented sales and inventory tracking by developing comprehensive database, which allowed for real-time updates and adjustments, and quick access to important testing information.
  • Established and maintained excellent line of communication between Mule, the ODA (Oregon Dept. of Agriculture), OLCC (Oregon Liquor Control Center), and the various labs we used for product testing to ensure legality of products and labeling procedures.
  • Enhanced team communication and improved team productivity by implementing daily task trackers and weekly coordination meetings.
  • Played key role in launching the brand coordinating between design teams, marketing and sales reps.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews.
  • Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally and factually.
  • Assisted with sales by developing a way to take a customers sale orders over the telephone.

People Department Manager

McDonald's Restaurant
08.2015 - 06.2021
  • Facilitated onboarding sessions and on-the-job training for new hires.
  • Generated weekly sales projections with labor cost.
  • Made weekly schedules for employees taking in to consideration days off request as well as other employee specific scheduling requirements.
  • Implemented standardized performance reviews for all roles within the organization, enabling consistent evaluation of employee contributions.
  • Provided coaching to managers on effective leadership techniques, including motivational strategies contributing to improved team dynamic
  • Maintained company compliance in food safety with local county and state health department by ensuring food temperatures were taken and logged correctly and that proper cleaning procedures were taken to prevent cross contamination.
  • Motivated employees through special events, incentive programs, and constructive feedback.
  • Achieved sales goals and service targets by implementing a "plan ahead"approach to avoid bottlenecks during peak hours.
  • Coached and promoted high-achieving Crew members into leadership roles.

Activities Coordinator

The Grace House
10.2008 - 12.2010
  • Coordinated, planned, developed and implemented activities designed to enrich lives of assisted living residents.
  • Enhanced participant engagement by incorporating creative activities and events into the daily schedule.
  • Organized diverse activities, addressing various interests and promoting social interaction among participants.
  • Encouraged, supported and assisted residents with activities and documented activity attendance and degree of involvement.
  • Prepared rooms, equipment and supplies and maintained clean activity area to foster welcoming environment and maximize participation.
  • Increased activity participation by maintaining a welcoming and inclusive environment for all attendees.
  • Contributed to resident care planning by participating in assessment, developing service plan goals and maintaining progress notes.
  • Ensured safety and compliance with local regulations by conducting regular audits of program spaces, equipment, and materials.
  • Maintained thorough documentation of attendance records, incident reports, and other pertinent information related to each participant''s experience within the program.

Education

Social Services

Clackamas Community College
Oregon City, OR

Skills

  • Motivational leadership, clear communication and decision-making
  • Multitasking and organization
  • Customer service, with focus on relationship building
  • Document management, recordkeeping
  • Process improvement: Strategic planning and Problem-solving
  • Adaptability and flexibility

Relatable experience

I worked for an organization called Iron Tribe Network. Iron Tribe Network is an organization that provides clean and sober living houses with documentation for residents that are going to court for custody of there children or on active probation or parole. 

I helped women who were new to iron tribe and recovery. I would teach them positive new ways to perceive situations that were high risk or triggering for them. I would help them gain tools and resources to support them in recovery.    

Timeline

Facility Coordinator/ Facility Lead

Mule Extracts CBD
05.2021 - 08.2024

People Department Manager

McDonald's Restaurant
08.2015 - 06.2021

Activities Coordinator

The Grace House
10.2008 - 12.2010

Social Services

Clackamas Community College
Rebecka Cox