Summary
Overview
Work History
Education
Skills
Accomplishments
References
Certification
Languages
Timeline
Generic

Rebecka Doran

Pennsville,NJ

Summary

Hardworking and detail-oriented professional with customer service and hospitality experience. Skilled in conflict resolution, team collaboration, and staff training to boost efficiency. Known for an infectious, bubbly personality that helps create memorable guest experiences, and drive repeat business. Recognized for strong communication, teamwork, and a results-driven approach, with a passion for continuous learning and professional growth.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Server

Applebee's Grill + Bar
Pennsville, New Jersey
10.2022 - 08.2025
  • Delivered exceptional customer service and hospitality, enhancing guest satisfaction.
  • Collaborated effectively with team members and guests to enhance service quality.
  • Excelled under high-pressure conditions, delivering exceptional support in various areas during peak times.
  • Trained new hires based on exemplary performance, enhancing team efficiency.
  • Built strong relationships with customers, resulting in repeat visits and loyalty.

Host and Support

Del Pez Gastropub
Wilmington, Delaware
09.2021 - 07.2022
  • Demonstrated strong attention to detail in hosting and support roles to enhance guest satisfaction.
  • Exhibited excellent communication skills to enhance team collaboration and guest satisfaction.
  • Resolved conflicts and addressed issues to maintain a harmonious environment.
  • Managed reservations and seating charts to optimize guest flow.

Customer Service Representative

Walgreens
Pennsville, New Jersey
03.2021 - 10.2021
  • Resolved customer complaints and issues with professionalism and empathy.
  • Trained new staff on company policies and customer service techniques.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Handled cash register duties to maintain transaction accuracy and customer satisfaction.

Education

Bachelor of Science - Law And Justice Minoring in Psychology

Rowan University
Glassboro, NJ

Associate of Science - Criminal Justice Law Enforcement

Salem Community College
Penns Grove, NJ
05-2024

High School Diploma -

Pennsville Memorial High School
Pennsville, NJ
06-2022

Skills

  • Reliable
  • Hardworking
  • Well-rounded individual
  • Sales techniques
  • Problem solving
  • Multitasking

Accomplishments

  • National Honor Society 2020-2022 Awarded for academic and service performance at Pennsville Memorial High School

References

References available upon request.

Certification

  • Neighborhood Expert 2023-2025 Promoted for performance at Applebee's Grill and Bar Restaurant

Languages

English
Full Professional

Timeline

Server

Applebee's Grill + Bar
10.2022 - 08.2025

Host and Support

Del Pez Gastropub
09.2021 - 07.2022

Customer Service Representative

Walgreens
03.2021 - 10.2021

Bachelor of Science - Law And Justice Minoring in Psychology

Rowan University

Associate of Science - Criminal Justice Law Enforcement

Salem Community College

High School Diploma -

Pennsville Memorial High School

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