Rebecka Martinez
Englewood,FL
Summary
I am a licensed pharmacy technician working in a long-term care pharmacy and certified to pass medications in assisted living facilities. I have 13 years of experience working in geriatrics. My role at the pharmacy is to provide excellent client service while ensuring all of the ALFs comply with AHCA regulations.
Overview
13
13
years of professional experience
Work History
Lead Account Manager
Guardian Pharmacy Of Southwest Florida
02.2019 - Current
- Increased client satisfaction by providing exceptional account management and timely resolution of issues.
- Conducted regular account reviews to ensure alignment with client goals, leading to consistently positive feedback.
- Collaborated with the team to identify new business opportunities, expanding the company's client base.
- Developed and maintained strong relationships with key clients, resulting in increased retention rates and revenue growth.
- Established trust with clients by proactively addressing concerns before they became critical issues.
Lead Med Tech
Brookdale Senior Living
07.2011 - 02.2019
- Assisted residents with medication administration.
- Assisted residents with ADLs.
- Handled nursing schedule.
- Weekly med cart audits.
Education
High School Diploma -
The Academy
Port Charlotte, FL05.2009
Skills
- Time Management
- Maintaining strong client relationships
- Team Leadership
- Client Retention
- Active Listening
- Conflict Resolution
Languages
Spanish
Native or Bilingual
Timeline
Lead Account Manager
Guardian Pharmacy Of Southwest Florida
02.2019 - Current
Lead Med Tech
Brookdale Senior Living
07.2011 - 02.2019
High School Diploma -
The Academy
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