Job Search Status
Open to workWork Type
Full TimeLocation Preference
On-SiteRemoteHybridLocation: Burlington, IA
Open to relocation: Yes
Open To Work
Rebeka Herrington
Burlington,IA
Work Preference
Summary
Results-driven Bar Manager skilled in optimizing operations and enhancing customer service through effective team collaboration. Managed drink preparation and inventory while adhering to alcohol service regulations. Fostered communication among diverse teams and customers, ensuring efficient food and beverage coordination. Trained new staff on procedures, improving team performance and service quality.
Overview
2027
2027
years of professional experience
Work History
Head Bartender
Gator's grill and spirits
Burlington, IA
07.2020 - Current
- Prepared cocktails, beer, and wine following bar recipes and service standards.
- Managed guest orders, drink requests, and payment processing at bar stations.
- Verified identification and enforced alcohol service policies for responsible sales.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Identified needs of customers promptly and efficiently.
- Resolved guest concerns with calm, professional service in fast-paced restaurant settings.
- Maintained clean, stocked bar areas, glassware, and service tools during shifts.
- Trained new bartenders on beverage preparation, POS use, and guest service routines.
- Communicated with kitchen and service staff to coordinate food and beverage timing.
- Performed opening and closing duties including restocking supplies.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Developed good working relationships with fellow employees through effective communication.
- Operated a cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Head waitress /Assistant Restaurant Manager
Denny's classic din
- Supervised dining room service at Denny's classic din, supporting smooth guest flow.
- Trained waitstaff on menu items, table service, and guest communication.
- Assigned sections and coordinated server duties during busy meal periods.
- Handled guest concerns and resolved service issues with calm professionalism.
- Monitored order accuracy between kitchen and front-of-house staff.
- Maintained cleanliness and organization across dining areas and service stations.
- Supported opening and closing duties following Denny's classic din procedures.
- Developed strategies to increase sales, improve efficiency and reduce costs within the restaurant operations.
- Served high volume of tables at once and simultaneously supervised serving staff.
- Provided exceptional service to high volume of daily customers.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Prepared salads, appetizers, and garnishes to assist kitchen staff.
Education
Some College (No Degree) - Business Management
Parkland College
Champaign, ILSkills
- Cocktail mixing
- POS system proficiency
- POS systems
- Alcohol compliance
- Cash handling
- Inventory control
- Order management
- Stock management
- Taking inventory
- Quality control standards
- Sanitation
- Safe food handling procedures
- Alcohol safety
- Guest service
- Staff training
- Team leadership
- Drink pairing
- Decision making
- Conflict resolution
- Active listening
- Measurement precision
- Managing cash register
Timeline
Head Bartender
Gator's grill and spirits
07.2020 - Current
Head waitress /Assistant Restaurant Manager
Denny's classic din
Some College (No Degree) - Business Management
Parkland College