Sales Representative
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Scheduled introduction calls with customer and performed product demonstrations
- Successful in hitting sales and exceeds monthly sales quota's
- Proficient in multiple CRM's: Pipeline, NetSuite, Pipedrive, and infinicept.
- Able to make proficient decisions to assist customers in selecting a product choice and listening to customers needs in order to close a sale
- Partook in leadership roles such as: Assigning leads to Sales Associates, communicating with tech-support and other departments to ensure the customers needs are met
- The ability to learn and adapt with new products and added features (on short-notices)
- Performed multitasking and time management skills to proficiently execute sales and customer satisfaction, while talking incoming calls, updating customer data, and directing customers to the appropriate departments