Continuously seeking opportunities that challenge my skills and expand my knowledge, while also learning new abilities to contribute to any company or organization.
Overview
5
5
years of professional experience
Work History
Float Manager
Affinity Waste Solutions
06.2022 - 04.2025
Assisted in the recruitment process by conducting interviews, evaluating candidates, and making hiring recommendations based on organizational needs.
Mentored new employees, fostering a culture of continuous learning and professional growth.
Maintained compliance with company policies, procedures, and regulatory guidelines at all times.
Conducted regular performance reviews, identifying areas of improvement and creating targeted development plans.
Office Assistant Intern
HIT Services
05.2023 - 09.2023
Completed clerical tasks such as filing, copying, and distributing mail.
Proofread papers, letters and marketing materials to identify mistakes for quality control.
Assisted with daily office tasks, contributing to a well-run work environment.
Handled sensitive information discreetly while maintaining strict confidentiality protocols.
Managed incoming calls and email correspondence professionally, addressing inquiries promptly and accurately.
Prepared financial reports for management review, assisting with budget monitoring and forecasting decisions.
Sorted and organized files, spreadsheets, and reports.
Ensured accurate revenue recognition by thoroughly reviewing contracts and matching billed items accordingly.
Increased customer satisfaction levels through timely and accurate invoice generation.
Supported company growth by maintaining organized records of client billing information.
Contributed to positive customer relationships by addressing billing/invoices inquiries promptly and professionally.
Assistant Manager
Ross Dress for Less
04.2022 - 05.2023
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Developed strong working relationships with employees fostering a positive work environment.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Improved customer satisfaction by addressing and resolving complaints promptly.
Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Assistant Manager
Zaxbys
04.2020 - 04.2022
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
Education
Bachelor of Science - Business Administration And Management
North Greenville University
Tigerville, SC
05-2024
Skills
Small business operations
Relationship building
Verbal and written communication
Financial accounting proficiency
Attention to detail
Customer service
Analytical decision-making
Teamwork and collaboration
Delegating work
Hiring and staffing
Languages
Spanish
Native or Bilingual
Timeline
Office Assistant Intern
HIT Services
05.2023 - 09.2023
Float Manager
Affinity Waste Solutions
06.2022 - 04.2025
Assistant Manager
Ross Dress for Less
04.2022 - 05.2023
Assistant Manager
Zaxbys
04.2020 - 04.2022
Bachelor of Science - Business Administration And Management