Rebekah Acosta
Metairie,LA
Summary
Personable and dedicated, with strong ability to connect with students and support their learning journey. Possesses solid understanding of child development and classroom management, combined with skills in lesson planning and educational technology. Aims to foster positive and dynamic learning environment to enhance student engagement and success.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Assistant Teacher
Metairie Daycare and Learning Center
08.2022 - Current
- Supported student physical, mental, and social development using classroom games and activities.
- Supervised recess, lunch and daily student intake and dismissal.
- Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
- Completed daily reports, meal count sheets, and attendance logs.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Developed strong rapport with students by demonstrating genuine care for their well-being and academic success.
- Established positive relationships with parents through effective communication, fostering parental involvement in their children''s education.
Barista
Abita Roasting
01.2022 - 08.2022
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
Training Director
Chick-fil-A
08.2019 - 01.2022
- Streamlined onboarding processes for new hires, reducing time-to-productivity and improving employee satisfaction.
- Collaborated with management to identify skill gaps, leading to the creation of targeted training initiatives.
- Designed assessment tools that accurately measured trainee progress and identified areas for improvement.
- Championed a culture of continuous learning within the organization by promoting the importance of professional growth at all levels of staff hierarchy.
- Facilitated cross-functional collaboration in the development of multi-disciplinary training programs addressing company-wide objectives.
- Enhanced employee performance by developing comprehensive training programs tailored to organizational needs.
- Developed and implemented comprehensive training program to increase employee productivity and morale.
- Alternated training methods to diversify instruction, strengthen learning opportunities, and enhance program success.
- Monitored and evaluated training performance to determine quality and cohesiveness.
Office Manager
Jim's Bail Bonds
04.2016 - 03.2019
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Monitored relations between legal and governmental entities and the organization.
Office Manager
Colonial Tax Service
02.2016 - 03.2019
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
Education
Bachelor in Education - Elementary Education
Liberty University
Lynchburg, VA05-2026
CDA - Early Childhood Development
Council For Professional Recognition
Harvey, LA03-2024
GED -
Louisiana Community And Technical College System
Baton Rouge, LA08-2018
Skills
- Parent-teacher communication
- Behavior management
- Oral communication
- Lesson planning
- Learning support
- Skills development
- Behavior modeling
- Instructional support
- School policies and procedures
- Safe learning environment
- Organizational skills
- Multitasking
Certification
- Child Development Associate (CDA) - Council for Professional Recognition.
Timeline
Assistant Teacher
Metairie Daycare and Learning Center
08.2022 - Current
Barista
Abita Roasting
01.2022 - 08.2022
Training Director
Chick-fil-A
08.2019 - 01.2022
Office Manager
Jim's Bail Bonds
04.2016 - 03.2019
Office Manager
Colonial Tax Service
02.2016 - 03.2019
- Child Development Associate (CDA) - Council for Professional Recognition.
Bachelor in Education - Elementary Education
Liberty University
CDA - Early Childhood Development
Council For Professional Recognition
GED -
Louisiana Community And Technical College System
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