Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rebekah Anderson

Radcliff,KY

Summary

Dynamic sales professional with a proven track record in client relations, customer assistance, and sales training. Committed to enhancing customer satisfaction through effective communication and problem-solving.

Overview

9
9
years of professional experience

Work History

Sales Agent

U-Haul
Phoenix, AZ
05.2024 - Current
  • Assisted customers in selecting appropriate rental equipment and services to meet their needs.
  • Managed customer inquiries and resolved issues promptly to enhance satisfaction.
  • Processed rental agreements and transactions using U-Haul's proprietary software systems.
  • Educated customers on proper equipment usage and safety protocols for rentals.

Reservation Manager

U-Haul
Nashville, TN
02.2023 - 05.2024
  • Managed daily reservation processes to ensure optimal customer satisfaction and accuracy.
  • Streamlined booking procedures, enhancing efficiency in reservation handling and coordination.
  • Trained new staff on reservation systems and customer service best practices, improving team performance.
  • Collaborated with cross-functional teams to resolve complex reservation issues promptly and effectively.
  • Coordinated U-Box Routes for drivers.

Assistant Manager

Avenue
Madison, TN
03.2017 - 08.2021
  • Led team in executing operational strategies, enhancing workflow efficiency and productivity.
  • Developed training programs for new staff, fostering skill development and operational consistency.
  • Implemented process improvements that streamlined inventory management and reduced discrepancies.
  • Coordinated cross-departmental communication to align goals and improve service delivery efficiency.
  • Providing a clean and healthy environment for customers and employees.

Education

High School Diploma -

White House High School
White House, TN

Skills

  • Client relations
  • Customer assistance
  • Sales training
  • Resilience under pressure
  • Adaptability to change
  • Objection handling
  • Paperwork processing
  • Key relationship management

Timeline

Sales Agent

U-Haul
05.2024 - Current

Reservation Manager

U-Haul
02.2023 - 05.2024

Assistant Manager

Avenue
03.2017 - 08.2021

High School Diploma -

White House High School
Rebekah Anderson