Summary
Overview
Work History
Education
Skills
Timeline
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Rebekah Bates

Fairbanks,AK

Summary

Health care professional with extensive experience in direct patient care and medical office operations. Proven track record of achieving high patient satisfaction through effective communication and interpersonal skills. Committed to regulatory compliance and maintaining high standards of care for diverse patient populations.

Overview

9
9
years of professional experience

Work History

Certified Nursing Assistant

Tanana Chiefs Conference
Fairbanks, AK
12.2022 - Current
  • Evaluate patients to identify behavioral concerns and medically relevant symptoms.
  • Answer call lights and support patient comfort when necessary.
  • Performed routine safety checks every 30 minutes
  • Oversee and maintain patient rooms, group areas and nurse stations.
  • Checked supply availability and laid out necessary toiletries in patient rooms.
  • Assists Nursing staff with patient admissions

Medical Assistant

Foundation Health Partners: OMM
Fairbanks, AK
12.2021 - Current
  • Direct patients to exam rooms, fielded questions and prepared for physician examinations.
  • Assistance with routine checks and diagnostic testing by collecting and processing specimens.
  • Promote office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
  • Document vital signs and health history for patients in clinic and hospital environments.
  • Keep medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Sanitize, restock and organize exam rooms and medical equipment.

Clinical Scribe & CNA

Foundation Health Partners: Orthopedics
Fairbanks , AK
11.2018 - 12.2021
  • Transcribed sensitive documents with complete confidentiality.
  • Applied charges and updated patient records through the EHR.
  • Thoroughly researched newly identified diagnoses and/or medical procedures to expand skills and knowledge.
  • Expertly transcribed medical reports for variety of physicians in clinical setting.
  • Prepared and passed instruments, sutures, and supplies needed in operative procedure and maintained correct count.
  • Measured and fit crutches and canes and instructed patients on proper crutch and cane walking.
  • Decontaminated all equipment, instruments, and supplies and cleaned and stocked carts, rooms, and changed linen, as required.

Supported Living Specialist

Fairbanks Resource Agency
Fairbanks, Alaska
08.2016 - 11.2018
  • Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Upheld confidentiality requirements and regulatory compliance guidelines.
  • Supported patient mobility needs with correct assistive devices and proper body mechanics to prevent injuries.
  • Assisted with feeding and monitored intake/outtake to help patients achieve nutritional objectives.
  • Scheduled and accompanied clients to medical appointments.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Cooked daily meals and aided with feeding.
  • Helped clients manage money, pay bills and shop for groceries or personal items.

Education

Medical Billing & Coding Certificate - Medical Billing & Coding

University of Alaska Fairbanks
Fairbanks, AK
07.2023

Medical Assisting Certificate - Medical Assisting

Penn Foster Career School
Scranton, PA

Certified Nursing Assistant Licensure - Certified Nursing Assistant

University of Alaska Fairbanks
Fairbanks, AK

Associate of Applied Science - Addictions Counseling

University of Alaska, Fairbanks
Fairbanks Alaska

Skills

  • Patient-centered care
  • Personal needs assessment
  • Vital signs monitoring
  • Team collaboration
  • Adaptability and flexibility
  • HIPAA compliance
  • Effective communication
  • Critical thinking skills
  • Time management strategies
  • Healthcare documentation practices
  • Attention to detail
  • Medical terminology proficiency
  • Appointment scheduling
  • CPR certification

Timeline

Certified Nursing Assistant

Tanana Chiefs Conference
12.2022 - Current

Medical Assistant

Foundation Health Partners: OMM
12.2021 - Current

Clinical Scribe & CNA

Foundation Health Partners: Orthopedics
11.2018 - 12.2021

Supported Living Specialist

Fairbanks Resource Agency
08.2016 - 11.2018

Medical Billing & Coding Certificate - Medical Billing & Coding

University of Alaska Fairbanks

Medical Assisting Certificate - Medical Assisting

Penn Foster Career School

Certified Nursing Assistant Licensure - Certified Nursing Assistant

University of Alaska Fairbanks

Associate of Applied Science - Addictions Counseling

University of Alaska, Fairbanks