Rebekah Bedzyk
Tucson,AZ
Summary
Proven operations manager with expertise in risk management, health and safety compliance, and customer service. Delivered significant improvements in team performance and safety protocols, ensuring optimal operational efficiency in high-pressure environments.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Operations Manager
The Rialto Theatre Foundation
10.2012 - Current
- Led cross-functional teams to implement a smooth running concert or event improving overall performance.
- Developed and maintained standard operating procedures to ensure a safe environment for patrons and staff.
- Implemented inventory management systems that optimized stock levels and reduced cost.
- Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
- Coordinated logistics for events, tour management, relationships with production and ensuring timely execution.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Handled problematic customers, medical emergencies and uphold Arizona state liquor law to assist employees and maintain excellent customer service.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Radio DJ and Promotions Assistant
Arizona Lotus Corporation
06.2009 - 07.2014
- Operating the audio console for music playlists to enhance audience engagement and satisfaction.
- Coordinated sound setup and equipment testing to ensure optimal audio quality for on site radio events.
- Developed on-air personality to maintain energy levels and respond to crowd dynamics.
- Collaborated with event organizers to align with event themes and objectives.
- Led team meetings to strategize on upcoming events, ensuring alignment on goals and execution plans.
- Managed sound and promotional setup and breakdown for an optimal performance venue or event.
- Offered creative input on event themes, assisting in the development of unique celebrations catered to client preferences.
- Generated repeat business through exceptional customer service, attention to detail, and dedication to creating memorable experiences.
- Documented events by photography for social media content, studio interviews and concert performances
Education
Associate of Arts - Photography And Philosophy
Pima Community College
Tucson, AZ12-2010
Skills
- Complex problem-solving
- Customer service
- Cross-functional communication
- Risk management
- Incidents management
- Assignment delegation
- Health and safety compliance
- Staff management
Accomplishments
- Supervises team of 90 staff members.
- Forklift training
- Unit Production Manager and SFX for film
- Stunt person
Certification
- Vehicle wrap certified instructor
Languages
American Sign Language
Professional Working
Russian
Elementary
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Operations Manager
The Rialto Theatre Foundation
10.2012 - Current
Radio DJ and Promotions Assistant
Arizona Lotus Corporation
06.2009 - 07.2014
Associate of Arts - Photography And Philosophy
Pima Community College