Qualified and compassionate in caregiving field of Labor and Delivery Doula. Founder of Kneading Love Doula Services, LLC, highly skilled in prenatal education, emotional support, breastfeeding assistance and newborn care, fostering informed decision-making for families. Proven ability to mentor junior doulas, enhancing service quality and client satisfaction through effective communication and advocacy.
Overview
20
20
years of professional experience
Work History
Labor and Delivery, Postpartum Doula
Kneading Love Doula Services, LLC
01.2023 - Current
Facilitated prenatal education sessions to empower families with knowledge and confidence for childbirth.
Provided continuous emotional support during labor, enhancing comfort and reducing stress for clients.
Offered postpartum support, assisting families in adjusting to new roles and addressing challenges.
Mentored junior doulas, sharing best practices and enhancing overall service quality in the organization.
Advocated for clients' preferences within medical settings, ensuring respectful care aligned with their wishes.
Conducted follow-up consultations post-birth, addressing concerns and reinforcing positive experiences for families.
Provided valuable guidance on newborn care essentials including diapering, bathing, swaddling techniques.
Reduced stress for expecting parents by offering comprehensive prenatal consultations and education on childbirth options.
Supported parents in navigating the healthcare system for optimal prenatal care, referrals, and resources.
Optimized comfort levels during labor using non-pharmacological pain relief methods such as hydrotherapy, counter pressure, and/or birth balls, and resources.
Cultivated positive relationships with local healthcare providers to ensure seamless coordination of care for clients.
Collaborated with clients prenatally to address any fears or concerns surrounding childbirth, empowering them with knowledge and confidence.
Encouraged informed decision-making by providing evidence-based information on various childbirth interventions.
Assisted new parents with initial breastfeeding attempts to establish successful latch-on patterns.
Strengthened communication between clients and medical professionals, advocating for the wishes of birthing families.
Evaluated progress throughout labor stages to provide appropriate hands-on support and guidance.
Educated patients on breastfeeding and provided lactation support.
Trained under senior midwives and obstetricians for more than 440 hours, and 70 births.
Co-Founder
Life Prep Christian Academy
01.2022 - 05.2022
Developed and implemented educational curriculum aligned with Christian values.
Established partnerships with local organizations to enhance student resources and community engagement.
Mentored staff, fostering professional development and promoting a collaborative work environment.
Led strategic planning initiatives to drive school growth and improve student enrollment rates.
Conducted target market research to scope out industry competition and identify advantageous trends.
Secured lucrative partnerships by establishing strong relationships with key industry players.
Grew the customer base through targeted outreach and networking events.
Established foundational processes for business operations.
Recruited, interviewed and hired new staff members
Formulated and executed student handbook initiatives to improve parent-student commitment and exp.
American Sign Language Teacher
Self-employeed
08.2020 - 05.2022
Utilized various teaching methods, including technology and other interactive activities to enhance learning experience.
Developed engaging lesson plans for diverse student groups to enhance American Sign Language proficiency.
Implemented interactive teaching methods to foster communication skills and cultural awareness among students.
Assessed student progress through regular evaluations, ensuring alignment with educational standards and objectives.
Utilized technology tools for virtual instruction, adapting lessons for remote learning environments effectively.
Established positive relationships with parents through open communication channels, keeping them informed of their child''s progress in learning ASL.
Implemented differentiated instruction techniques, catering to individual learning styles and abilities of diverse students.
Promoted a safe and welcoming classroom environment where all students felt comfortable expressing themselves through American Sign Language.
Coordinator
Highpoint Hybrid Academy
09.2018 - 05.2022
Coordinated daily operational activities to enhance educational delivery and student engagement.
Streamlined communication processes among staff, students, and parents to improve collaboration.
Entered data, generated reports, and produced tracking documents.
Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
Assisted in recruitment efforts by coordinating interviews and managing onboarding activities for new families.
Front Desk Coordinator
Lifetime Fitness Center
07.2016 - 08.2018
Managed daily front desk operations, ensuring efficient check-in and registration processes.
Coordinated communication between guests and fitness staff to enhance customer service experience.
Implemented scheduling systems for appointments and, improving overall client satisfaction.
Balanced daily cash drawer reconciliations, ensuring accurate financial recordkeeping.
Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Successfully managed challenging situations involving guest complaints or issues by employing excellent problem-solving skills.
Maintained a clean, organized reception area, creating a welcoming atmosphere for clients and visitors.
Kept accounts in balance and ran daily reports to verify totals.
Trained new front desk staff on operational procedures and customer interaction best practices.
American Sign Language Interpreter
Self-employeed
08.2005 - 06.2012
Delivered accurate interpretations for diverse settings, ensuring effective communication between deaf and hearing individuals.
Facilitated workshops on American Sign Language, promoting awareness and understanding within communities.
Mentored aspiring interpreters, providing guidance on best practices and professional standards in the field.
American Sign Language Teacher
Self-employeed
08.2007 - 06.2011
Developed engaging lesson plans for diverse student groups to enhance American Sign Language proficiency.
Implemented interactive teaching methods to foster communication skills and cultural awareness among students.
Assessed student progress through regular evaluations, ensuring alignment with educational standards and objectives.
Utilized technology tools for virtual instruction, adapting lessons for remote learning environments effectively.
Established positive relationships with parents through open communication channels, keeping them informed of their child''s progress in learning ASL.
Implemented differentiated instruction techniques, catering to individual learning styles and abilities of diverse students.
Participated in professional development opportunities related to American Sign Language pedagogy, staying current on best practices within the field of language education.
Enhanced student comprehension by incorporating visual aids and real-life examples in lessons.
Evaluated student progress through regular assessments, adjusting instructional methods as needed for improved learning outcomes.
Promoted a safe and welcoming classroom environment where all students felt comfortable expressing themselves through American Sign Language.
Developed curriculum materials that incorporated various learning modalities, enhancing the effectiveness of lessons for all learners.
Education
Certificate - Postpartum And Infant Care
ProDoula
Decatur, GA
06-2023
Certificate - Labor And Delivery Doula
ProDoula
Decatur, GA
01-2023
Bachelor of Science - Elementary Education
Baker College
Auburn Hills, MI
05-2013
Associate of Applied Science - American Sign Language
Charles Stewart Mott Community College
Flint, MI
05-2005
High School Diploma -
Roseville High School
Roseville
05-2001
Skills
Prenatal education
Physical comfort
Decision-making support
Breastfeeding assistance
Emotional support
Newborn care
Childbirth education
Postpartum care
Herbal remedies
Home birth experience
Rebozo techniques
Loss and bereavement
Spinning babies techniques
Timeline
Labor and Delivery, Postpartum Doula
Kneading Love Doula Services, LLC
01.2023 - Current
Co-Founder
Life Prep Christian Academy
01.2022 - 05.2022
American Sign Language Teacher
Self-employeed
08.2020 - 05.2022
Coordinator
Highpoint Hybrid Academy
09.2018 - 05.2022
Front Desk Coordinator
Lifetime Fitness Center
07.2016 - 08.2018
American Sign Language Teacher
Self-employeed
08.2007 - 06.2011
American Sign Language Interpreter
Self-employeed
08.2005 - 06.2012
Certificate - Postpartum And Infant Care
ProDoula
Certificate - Labor And Delivery Doula
ProDoula
Bachelor of Science - Elementary Education
Baker College
Associate of Applied Science - American Sign Language