Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
Work History
Inventory Manager/lead Registered Technician
Broomfield Veterinary Hospital
03.2017 - Current
Developed standard operating procedures (SOP) for inventory management tailored to a four-doctor practice.
Conducted comprehensive staff training on inventory receiving protocols.
Managed order entry and reception into Practice Management System (PMS).
Provided technical training to new technicians encompassing patient care, surgical assistance, restraint techniques, catheterization and more.
Established controlled drug SOPs, ensuring compliance with DEA regulations, and meticulously maintained all controlled drug logs.
Organized and optimized pharmacy and hospital supplies for efficiency.
Maintained detailed patient histories in medical records, ensuring accuracy and relevance.
Facilitated client communication on preventative care, medications, surgical estimates and treatment plans.
Prepared and reviewed cost estimates for patient care, diagnostics, treatments and surgeries.
Build plans and invoice clients for all diagnostics, treatments, and surgeries performed
Administered prescribed medications, calculated drug doses and logged controlled drug substance usage.
Prepared and monitored patients during surgical procedures, including catheter placement, diagnostic imaging, intubation and recovery.
Proficiently executed emergency CPR measures when necessary.
Well-versed in navigating multiple data entry systems.
Entered DVM records in accordance with established templates.
Conducted regular team meetings to clinic protocols, ongoing patient care, scheduled appointments and surgeries.
Participated in L10 quarterly traction meetings to discuss revenue and budget items, review issues and rocks to be completed and develop team building ideas.
Starbucks Manager
Safeway
01.2008 - 03.2017
Managed team of employees at a Starbucks kiosk within Safeway stores.
Conducted interviews, made hiring decisions, and handled onboarding for new hires for all departments at the Longmont Safeway location.
Provided comprehensive training to new Starbucks employees on coffee preparation techniques and customer service.
Implemented organizational program resulting in improved monthly and yearly inventory management metrics.
Integrated exceptional customer service program increasing customer count and sales
Maintained state cleanliness and safety standards
Integrated sales force program to increase sales.
Office Manager
Reaction Cargo Services LLC
07.2005 - 10.2007
Maintain employee, contractor, and client files for $2M air freight carrier company
Dispatched drivers to pick-up locations to maximize cost and time efficiency.
Book and prepare airline documentation for air freight bookings.
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Developed strong relationships with clients by providing consistent updates on shipment statuses and addressing concerns promptly.
Responded to high volume of phone and email requests to provide logistics information.
Managed customer accounts and invoicing.
Education
AAS in veterinary technology - Veterinary Technology
Front Range Community College - Larimer Campus
Fort Collins, CO
01.2016
Skills
Detail-oriented
Creative
Reliable
Level-headed
Adept
Perceptive
Punctual
Dedicated
Accomplishments
Supervisor of the veterinary technician internship program at Broomfield Veterinary Hospital
Secretary for Student Veterinary Technician Association during my second semester.
Registered Veterinary Technician through DORA and State of Colorado.
Timeline
Inventory Manager/lead Registered Technician
Broomfield Veterinary Hospital
03.2017 - Current
Starbucks Manager
Safeway
01.2008 - 03.2017
Office Manager
Reaction Cargo Services LLC
07.2005 - 10.2007
AAS in veterinary technology - Veterinary Technology
Front Range Community College - Larimer Campus
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