Rebekah Burke
Thornton,CO
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
Work History
Inventory Manager/lead Registered Technician
Broomfield Veterinary Hospital
03.2017 - Current
- Developed standard operating procedures (SOP) for inventory management tailored to a four-doctor practice.
- Conducted comprehensive staff training on inventory receiving protocols.
- Managed order entry and reception into Practice Management System (PMS).
- Provided technical training to new technicians encompassing patient care, surgical assistance, restraint techniques, catheterization and more.
- Established controlled drug SOPs, ensuring compliance with DEA regulations, and meticulously maintained all controlled drug logs.
- Organized and optimized pharmacy and hospital supplies for efficiency.
- Maintained detailed patient histories in medical records, ensuring accuracy and relevance.
- Facilitated client communication on preventative care, medications, surgical estimates and treatment plans.
- Prepared and reviewed cost estimates for patient care, diagnostics, treatments and surgeries.
- Build plans and invoice clients for all diagnostics, treatments, and surgeries performed
- Administered prescribed medications, calculated drug doses and logged controlled drug substance usage.
- Prepared and monitored patients during surgical procedures, including catheter placement, diagnostic imaging, intubation and recovery.
- Proficiently executed emergency CPR measures when necessary.
- Well-versed in navigating multiple data entry systems.
- Entered DVM records in accordance with established templates.
- Conducted regular team meetings to clinic protocols, ongoing patient care, scheduled appointments and surgeries.
- Participated in L10 quarterly traction meetings to discuss revenue and budget items, review issues and rocks to be completed and develop team building ideas.
Starbucks Manager
Safeway
01.2008 - 03.2017
- Managed team of employees at a Starbucks kiosk within Safeway stores.
- Conducted interviews, made hiring decisions, and handled onboarding for new hires for all departments at the Longmont Safeway location.
- Provided comprehensive training to new Starbucks employees on coffee preparation techniques and customer service.
- Implemented organizational program resulting in improved monthly and yearly inventory management metrics.
- Integrated exceptional customer service program increasing customer count and sales
- Maintained state cleanliness and safety standards
- Integrated sales force program to increase sales.
Office Manager
Reaction Cargo Services LLC
07.2005 - 10.2007
- Maintain employee, contractor, and client files for $2M air freight carrier company
- Dispatched drivers to pick-up locations to maximize cost and time efficiency.
- Book and prepare airline documentation for air freight bookings.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Developed strong relationships with clients by providing consistent updates on shipment statuses and addressing concerns promptly.
- Responded to high volume of phone and email requests to provide logistics information.
- Managed customer accounts and invoicing.
Education
AAS in veterinary technology - Veterinary Technology
Front Range Community College - Larimer Campus
Fort Collins, CO01.2016
Skills
- Detail-oriented
- Creative
- Reliable
- Level-headed
- Adept
- Perceptive
- Punctual
- Dedicated
Accomplishments
- Supervisor of the veterinary technician internship program at Broomfield Veterinary Hospital
- Secretary for Student Veterinary Technician Association during my second semester.
- Registered Veterinary Technician through DORA and State of Colorado.
Timeline
Inventory Manager/lead Registered Technician
Broomfield Veterinary Hospital
03.2017 - Current
Starbucks Manager
Safeway
01.2008 - 03.2017
Office Manager
Reaction Cargo Services LLC
07.2005 - 10.2007
AAS in veterinary technology - Veterinary Technology
Front Range Community College - Larimer Campus
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