Adept at multitasking and delivering exceptional customer service, I have honed my skills across various roles, notably as a Barte. My background includes enhancing guest experiences, efficiently managing high-volume events, and fostering team collaboration. With a blend of strong communication abilities and hospitality service expertise, I consistently drive positive outcomes and workplace efficiency.
Overview
9
9
years of professional experience
Work History
Bartender
Birdys
08.2024 - 01.2025
Served high customer volumes during special events, nights, and weekends.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Contributed to a positive work environment through effective teamwork and communication with colleagues.
Bartender/Barback
Applebees
05.2024 - 08.2024
Served high customer volumes during special events, nights, and weekends.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Hospice Aide
Carol Green (256) 309-9851
05.2023 - 05.2024
Developed strong therapeutic relationships with patients and their families based on trust, empathy, active listening skills, and open communication.
Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
Enhanced patient comfort by providing compassionate, individualized care and addressing specific needs.
Facilitated smooth transitions between different stages of hospice care by effectively coordinating with home health aides, nurses, social workers, physicians, and volunteers.
Comforted family members, offered attentive listening and high level of emotional support.
Prevented bedsores and other potential complications by regularly repositioning immobile patients and maintaining proper body alignment.
Collaborated with interdisciplinary team members to develop personalized care plans tailored to each patient''s unique requirements.
Checked and recorded vital signs, noting any significant changes and assisted nurses with treatment.
Improved team communication with detailed handoff reports, ensuring continuity of care across shifts.
Meat Cutter
Publix
05.2023 - 05.2024
Cut meats to customer specifications and answered questions about specialty products.
Followed all food safety regulations to maintain a safe work environment for both employees and customers.
Maintained a clean and organized workspace for maximum productivity and safety.
Cut, trimmed and ground meats such as beef, pork, and poultry to prepare for packaging and sale.
Assisted customers with selecting the best cuts of meat for their desired recipes, resulting in satisfied clients.
Educated customers on different cuts of meat and cooking techniques, enhancing their overall experience.
Stocked, rotated and priced merchandise to meet store standards.
Multiple Machine Operator
Cerrowire
08.2019 - 05.2023
Followed detailed instructions to operate machines with accuracy and produce quality products.
Set up and adjusted equipment and properly configured machines for daily operation.
Complied with company and OSHA safety rules and regulations.
Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
Collaborated with team members to optimize production processes and improve overall performance.
Performed preventative maintenance tasks consistently which resulted in fewer breakdowns requiring costly repairs.
Fostered team-oriented environment, training new operators on machinery and best practices.
Enhanced safety compliance, rigorously following all OSHA guidelines and conducting regular safety audits.
Hospice Aide
Carol Green (256)309-9851
03.2016 - 08.2019
Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
Improved patient satisfaction by assisting with personal hygiene tasks, ensuring cleanliness and dignity.
Comforted family members, offered attentive listening and high level of emotional support.
Positioned patients to provide comfort and promote better body alignment.
Enhanced patient and family experience by providing compassionate support and clear communication during end-of-life care.
Improved team communication with detailed handoff reports, ensuring continuity of care across shifts.
Supported nursing staff with vital signs monitoring, contributing to timely adjustments in patient care plans.
Enhanced patient care quality by participating in continuous education sessions on hospice care best practices.
Supported patients' personal care needs, promoting hygiene and comfort with respect and sensitivity.
Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.