Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
16
16
years of professional experience
Work History
General Manager
Jakes Burgers And Beer
Aledo , Texas
06.2022 - Current
Established and maintained effective communication with staff members to ensure efficient operations.
Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
Coordinated training activities for employees to ensure compliance with company policies and procedures.
Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.
Resolved customer complaints quickly while maintaining high quality standards of service delivery.
Assisted in the recruitment process by interviewing potential candidates for open positions.
Ensured compliance with applicable laws, regulations and industry standards pertaining to operations management.
Trained employees on duties, policies and procedures.
Created schedules and monitored payroll to remain within budget.
General Manager
Buffalo Brothers Studio East
Fort Worth, Texas
08.2019 - 06.2022
Delegated work to staff, setting priorities and goals.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Implemented successful business strategies to increase revenue and target new markets.
Bookkeeper
Global Tint and Dent
Fort Worth, Texas
08.2008 - 10.2019
Maintained and reconciled general ledger accounts.
Processed accounts payable and receivable transactions.
Conducted monthly bank reconciliations.
Performed month-end closing activities.
Ensured accuracy in all accounting entries and records.
Generated invoices for clients and tracked payments received from customers.
Resolved billing discrepancies with vendors or customers promptly.
Posted journal entries to the general ledger system accurately and timely.
Verified accuracy of vendor invoices against purchase orders prior to payment processing.
Entered deposits, credit card charges and sales entries to facilitate cash management.