Rebekah Covarrubias

• Restrained animals safely during exams and procedures.
• Educated caregivers and pet owners on animal care, nutrition and disease management.
• Cleaned and disinfected exam areas and kennels to prevent diseases and control odors.
• Administered medications to animals in treatment and documented changes in condition.
• Maintained patient charts by documenting information to reflect updated health issues and most recent medical treatment.
• Recorded symptoms and documented medical observations to inform treatment decisions.
• Answered owner animal health questions and advised on best care practices.
• Kept cages, kennels and play yards areas neat and clean.
• Followed specific food and water schedules for different animal and medical needs.
• Collected animal waste produced on walks and discarded in trash or approved receptacles.
• Followed pet care instructions for dietary needs and medication regimens.
• Managed facility laundry, cleaning and restocking.
• Monitored animals for behavioral problems and signs of health issues.
• Mixed and administered special food formulas to individual animals based on unique dietary needs.
• Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
• Maintained animal health and wellbeing by brushing coat, trimming nails, cleaning ears and providing other types of basic care.
• Swabbed ears to remove wax and dirt, removing extra hair to allow air to circulate freely and avoid infection.
• Documented animals' weight, size and condition in computer system for review by senior staff.

• Acted as first point of contact and set appointments for prospective clients.
• Scheduled and confirmed appointments and meetings for senior management team.
• Set appointments with salespeople and potential customers.
• Drove to locations and walked door to door to make first contact with potential customers.

• Worked as a friendly and helpful receptionist in a central salon.
• Worked as a productive and polite receptionist, handling all phone calls and initial
meetings with clients.
• Scheduling clients with proper stylist at a time that is best suitable for both.
• Nail care.
• Braiding.
• Brought forth excellent customer service skills and a commitment to customer
satisfaction.
• Helped to increase customer return rates by providing excellent customer service
at all times.
• Aimed to provide clients with the highest level of customer service possible.
• Provided excellent customer service and achieved a high rate of client satisfaction
and retention.

• Helped to achieve increases in sales.
• Brought forth a self-motivated attitude.
• Communicated effectively with colleagues and superiors.

• Kept records, calendars, and company information accessible.
• Nail care
• Open and Close Money box @ end of day,

• Worked to ensure a positive and hassle-free customer experience.
• Settled any customer disputes in a professional and pleasant manner.
• Maintained up-to-date knowledge of all retail promotions.
• Worked to achieve high customer satisfaction rates by providing optimal customer
service.
• Utilized excellent multitasking and organizational skills.
• Worked well both independently and collaboratively.
• Computer Skills / typing skills.
• Step by step walk through over the phone on how customers can navigate banking
app.

• Answered customer telephone calls promptly to avoid on-hold wait times.

• Brought forth a true passion for Nail care.

• Responded to customer requests and concerns about gel application and nail art designs.
• Completed consultations with spa guests to determine nail care needs.
• Cleaned and sanitized tools and equipment before each client.
• Treated, prepared and maintained clients' nails on both hands and feet.

• Worked to ensure a positive and hassle-free customer experience.
• Settled any customer disputes in a professional and pleasant manner.
• Identified and maximized sales opportunities, and increased customer retention
rates.
• Helped to increase customer return rates by providing excellent customer service
at all times.
• Brought forth excellent customer service skills and a commitment to customer
satisfaction.
• Handled any customer problems with grace and compassion.
• Developed weekly schedules per payroll guidelines while accounting for employee.

• Provided excellent customer service and achieved a high rate of client satisfaction
and retention.
• Worked to achieve high customer satisfaction rates by providing optimal customer
service.
• Settled any customer disputes in a professional and pleasant manner.
• Worked to ensure a positive and hassle-free customer experience.
• Adhered to all safety rules and guidelines.
• Handled all merchandise with care and packed customer bags neatly.
• Withdraw and deposit Tills(moneybox) for end and begging of he day.
• restock and keep shelves clean and update.
• Returns and exchanges.