Project Manager
Declare the Decree Ministry
Lynchburg, VA
02.2018
- Led and managed diverse projects, ensuring the successful delivery of IT programs and projects within the ministry. - Provided policy guidance to IT management, staff, and customers, demonstrating a keen attention to detail in ensuring compliance with established policies and procedures. - Conducted audits of IT programs and projects, identifying areas for improvement and implementing corrective actions to enhance efficiency. - Established metrics to measure and evaluate systems performance, contributing to the continuous improvement of IT processes. - Collaborated with cross-functional teams to identify and solve problems, ensuring accuracy and relevance of information in alignment with project goals. - Demonstrated strong customer service skills by working closely with clients and customers to assess their needs, resolve issues, and provide guidance on complex IT-related matters. - Developed and maintained clear and concise documentation, ensuring that project details were effectively communicated to stakeholders. - Conducted effective oral communication, delivering clear and convincing presentations to individuals and groups, while actively listening and responding to audience feedback.
