Rebekah Dees

I was the only person in a large practice of over 50 staff that was cross-trained for every position in the clinic. I trained multiple new medical assistants. I also oversaw the care management of IBD and hepatic patients and all of their specialty meds. I worked closely with each provider on medication and dosage changes due to changes in the patient's labs, colonoscopies and clinical symptoms. I researched clinical trials and that justified the treatment change so that it could be approved by the insurance company. I educated patients on chronic disease management and medications.

• Entered data, generated reports, and produced tracking documents.
• Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
• Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
• Participated in workshops and in-service meetings to enhance personal growth and professional development.
• Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.

I provided compassionate for guests and their families during the difficult end of life transion time. I managed household tasks efficiently, ensuring a clean and comfortable environment for patients.

• Implemented strategies to prevent falls and accidents in the home setting, reducing risk of injury to patients.
• Ensured patient safety through diligent monitoring and adherence to care plans.
• Improved patient comfort by providing compassionate and attentive care tailored to individual needs.
• Provided emotional support to patients and families during challenging times, fostering positive relationships.
• Promoted continuity of care by updating family members on changes in the patient''s condition or treatment plan.
• Enhanced family satisfaction by maintaining open lines of communication and addressing concerns promptly.
• Supported patients in adhering to dietary requirements, preparing nutritious meals tailored to their specific needs.

I facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications. I built strong relationships with patients through effective communication skills that foster trust in the clinic's commitment to quality care.

• Obtained client medical history, medication information, symptoms, and allergies.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Performed medical records management, including filing, organizing and scanning documents.
• Called and faxed pharmacies to submit prescriptions and refills.
• Documented vital signs and health history for patients in clinic and hospital environments.
• Collected and documented patient medical information such as blood pressure and weight.
• Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
• Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
• Sanitized, restocked, and organized exam rooms and medical equipment.

I help to establish the first Children's Nurse Tech Float Pool program. I floated to every unit and specialty. I trained all new nurse technicians to the float program and to each unit.

• Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
• Administered medications via oral, IV, and intramuscular injections and monitored responses.
• Performed routine wound care and dressing changes on schedule.
• Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.
• Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
• Educated patients on disease management, self-care techniques, and wellness strategies to improve long-term health outcomes.
• Assessed patients to determine individual needs and develop care plans in coordination with multidisciplinary healthcare professionals.