Hi, I’m
Rebekah Dorgelo
Wimberley,TX
Summary
Dynamic hospitality professional with extensive experience across various areas of the event industry. Recognized for a charismatic demeanor, exceptional customer relations, and strong skills in administration and project management. Adept at balancing competing priorities with an organized and resourceful approach to deliver seamless experiences.
Overview
11
years of professional experience
1
Certification
Work History
Attendee Management
Event Registration Technologist
08.2022 - Current
Job overview
- Provide hands-on support at event registration desks, managing check-in processes, troubleshooting, and ensuring smooth attendee experiences.
- Handle attendee inquiries related to registration, hotel bookings, and travel via email with exceptional customer service.
- Design and produce attendee badges, including pre-printed, shipped, and on-demand solutions tailored to event needs.
- Build user-friendly event apps featuring agendas, maps, surveys, polls, gamification, and more to enhance attendee engagement.
- Design and execute targeted email marketing campaigns to drive event registrations and attendee engagement.
- Support associations by managing event registration, communications, marketing, and personalized services.
Stone House Ranch
Venue Manager
04.2021 - 06.2023
Job overview
- Facilitate tours providing information to potential clients and answering questions.
- Monitor event activities to ensure compliance with venue rules and handle any problems that may arise with the venue, staff or guests on the property.
- Communicate with staff at events to coordinate details.
- Inspect venue facilities to ensure that they conform to clients requirements and maintain venue grounds and facilities throughout the entire event.
- Oversee clean up, breakdown and locking up of all buildings on the property.
- Attend bridal industry events to promote services and build relationships with prospective vendors.
Hill Country Event Staffing
Event Manager
08.2015 - 05.2023
Job overview
- Assist in hiring and cross-training staff members for various event-specific functions and assess employees' understanding of associated processes and procedures.
- Work closely with couples to meet wedding goals, maintain deadlines and resolve complaints or service issues.
- Attend bridal industry events to promote services and build relationships with prospective vendors.
- Plan and organize activities, details and logistics for weddings, companies and private parties.
- Promote adherence to client-event requirements through delegation, prioritizing and management of event from start to finish.
Ever After Farms
Venue Coordinator and Manger
07.2019 - 02.2021
Job overview
- Scheduled and facilitated tours providing information to potential clients as well as handled the booking process.
- Monitored event activities to ensure compliance with venue rules and handled any problems that arose with the venue, staff or guests on property.
- Coordinated florists, photographers, videographers, musicians, officiants and ceremony participants during rehearsals and pre-ceremony, ceremony and reception events.
- Worked closely with couples to meet wedding goals, maintain deadlines and resolve complaints or service issues.
- Interviewed clients to understand event scopes of work, establish budgets and determine timelines for venue selection, guest list finalization, and rehearsal, ceremonies, and receptions.
- Maintained accurate notes of changes and requests for each event and ascertained allocation.
- Inspected facility daily for overall cleanliness and to check supply quantities for reordering and restocking.
Altstadt Brewery
Server/Bartender
08.2018 - 04.2019
Job overview
- Completed specialized training in German beer styles, brewing techniques, and traditional German cuisine prior to the restaurant's opening.
- Provided knowledgeable recommendations to guests about beer pairings, enhancing the dining experience and promoting menu specials.
- Served and bartended in a fast-paced brewery setting, efficiently managing multiple tables and ensuring guest satisfaction.
- Supported restaurant promotions by engaging customers with enthusiasm and knowledge about featured brews and seasonal offerings.
Pecan Street Brewing
Server/Hostess Manager
07.2014 - 05.2017
Job overview
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Johnson City High SchoolJohnson City, TX
Skills
- Special events planning
- Interpersonal skills
- Conflict resolution
- Adaptability
- Verbal and written communication
- Experienced with Excel, Google applications, AllSeated, Honeybook
- IT troubleshooting
- Software development
- Project management
- Customer support management
Contact
Wimberley, TX 78676
Certification
TABC and Food Handlers
Timeline
Event Registration Technologist
Attendee Management
08.2022 - Current
Venue Manager
Stone House Ranch
04.2021 - 06.2023
Venue Coordinator and Manger
Ever After Farms
07.2019 - 02.2021
Server/Bartender
Altstadt Brewery
08.2018 - 04.2019
Event Manager
Hill Country Event Staffing
08.2015 - 05.2023
Server/Hostess Manager
Pecan Street Brewing
07.2014 - 05.2017
Johnson City High School
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