Rebekah Downey
Russell,KY
Overview
4
4
years of professional experience
Work History
Clerk
King’s Daughters Medical Center
09.2023 - Current
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
- I answered phone calls, scheduled appointments, refilled prescriptions
Receptionist
Kings Daughter Medical Center
08.2021 - 01.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Responded to inquiries from callers seeking information.
- Answered central telephone system and directed calls accordingly.
Food Service Worker
Kings Daughter Medical Center
12.2020 - 08.2021
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Delivered trays to patients
Education
Russell High School
06.2017
Skills
- Telephone Etiquette
- Customer Satisfaction
- Cash Handling
- Cash Management
- Filing systems
- Database entry
- Prioritization
- Relationship Building
- Document Management
- Research
- Mail handling
- Typing Speed
Timeline
Clerk
King’s Daughters Medical Center
09.2023 - Current
Receptionist
Kings Daughter Medical Center
08.2021 - 01.2022
Food Service Worker
Kings Daughter Medical Center
12.2020 - 08.2021
Russell High School