An organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willing to learn and to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
CONSTRUCTION COORDINATOR
Entrusted Contracting
01.2022 - Current
Independently managed a schedule in order to maintain communication with hundreds of clients regarding their insurance claims
Facilitated the transfer of numerous client requests to the correct personnel on the team
Regularly communicated with insurance adjusters on homeowner's insurance claims
Daily updated a Google spreadsheet with newly obtained information to ensure proper file care
Obtained an understanding of the homeowner's insurance marketplace in order to effectively communicate with clients
Regularly handled the distribution of checks and collection of payments
Maintained tasks outside of the normal job responsibilities for two branches, including accurately filing documentation for each restoration project, maintaining accounting information, tracking cancellations and job closers, evenly distributing new files to each construction coordinator, etc.
SUPERVISOR
Chick-fil, Palm Beach Atlantic University
10.2021 - 12.2021
Oversaw shift operations and supervised all employees
Conducted daily health and safety evaluations
Maintained operating schedules to provide effective coverage for key areas and achieve objectives
Monitored employee productivity to provide constructive feedback and coaching
Responded to employee concerns or complaints by coordinating with human resources team to solve issues.
SHIFT SUPERVISOR AND TRAINING MANAGER
Chick-fil-a
05.2021 - 10.2021
Oversaw shift operations and supervised employees
Conducted interviews for potential new employees
Ensured new employees are well trained
Oversaw cash management in the store
Responsible for both opening and closing the store
Handled customer relations through Chickfila CARES
Oversaw a leadership development program for staff
Servsafe Certified
After School Care Worker
The King's Christian Academy
03.2021 - 05.2021
Cared for children ages 5 to 14 in nurturing and age-appropriate way.
Set and enforced rules to maintain children's safety and created welcoming, caring environments for all children.
Instructed children in crafts and other activities to promote gross and fine motor skills.
Kept areas clean, organized and stocked, and sanitized surfaces and toys each afternoon.
CERTIFIED TRAINER, TEAM LEADER, AND SHIFT SUPERVISOR
Chick-fil-a
03.2019 - 02.2021
Oversaw shift operations and supervised employees
Assisted with guest relations
Coordinated product transfers between stores
Assembled and disassembled the equipment in order to open and close the store
Calculated the store’s sales and profit for the day
Coordinated employee schedules according to shift changes and availability.
Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
ADMINISTRATIVE ASSISTANT
LAWYER PC
10.2018 - 02.2019
Operated office equipment such as copiers, scanners, and computers
Compiled, organized, and filed paperwork and records
Restocked supplies and placed purchase orders to maintain adequate stock levels.
Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
Developed administrative processes to achieve organizational objectives and improve office efficiency.
Education
Associate Degree in Liberal Arts -
Tidewater Community College
Virginia Beach, VA
05.2021
Skills
Experience in Leadership
Teamwork and Collaboration
Time Management and Multitasking
Planning and Organization
Verbal and Written Communication
Critical Thinking and Problem Solving
Learner's Disposition
Excellent Work Ethic
Additional Information
TIDEWATER COMMUNITY COLLEGE - Virginia Beach, VA , Liberal Arts Associate's Degree Award and Honor: President's Honor Roll and Dean's List Extracurricular Activity: Phi Theta Kappa Honor Society. Outreach work in low income areas, Teacher's aid, International and domestic mission work, Child caregiver for local churches and families
Timeline
CONSTRUCTION COORDINATOR
Entrusted Contracting
01.2022 - Current
SUPERVISOR
Chick-fil, Palm Beach Atlantic University
10.2021 - 12.2021
SHIFT SUPERVISOR AND TRAINING MANAGER
Chick-fil-a
05.2021 - 10.2021
After School Care Worker
The King's Christian Academy
03.2021 - 05.2021
CERTIFIED TRAINER, TEAM LEADER, AND SHIFT SUPERVISOR