Summary
Work History
Education
Skills
Timeline
Generic

Rebekah Ellis

Huntsville,AL

Summary

Adeptly supporting system management and problem resolution to improve records management. Managing customer activity, addressing technical issues and maintaining system operations. Skillfully assessed operational procedures, providing hands-on experience analyzing records and investigating complex troubleshooting issues. Accomplished expert navigating latest compliance regulations and service-level agreements, maintaining strict compliance with updated standards.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Work History

Program Control Specialist

Aeyon
06.2024 - Current
  • Produced detailed and relevant reports for use in making business decisions.
  • Gathered, documented, and modeled data to assess business trends.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Worked well in a team setting, providing support and guidance.
  • Organized and detail-oriented with a strong work ethic.
  • Strengthened communication skills through regular interactions with others.
  • Created and analyzed data reports using Excel and other tools, providing actionable insight and supporting data-drivin decision-making.
  • Skilled in analyzing data, creating reports, and implementing findings.
  • Analyzed 350+ reports within 10-day period every month

Team Member

Big Spoon Creamery
03.2024 - 05.2024
  • Contributed to team success by completing jobs quickly and accurately.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Learned all required tasks quickly to maximize performance.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Developed strong cooperative relationships with coworkers and managers.
  • Assisted with inventory counts and stocking of merchandise.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Conducted regular reviews of operations and identified areas for improvement.

Team Lead

Chick-fil-A Restaurant
11.2021 - 02.2024
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Coached team members in techniques necessary to complete job tasks.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
  • Completed transactions on POS registers and iPad.
  • Managed closing front of house
  • Maintained cleanliness throughout dining room entire shift

Education

Associate of Science - General Studies

Calhoun Community College
Huntsville, AL
05.2022

Skills

  • Performance Monitoring
  • Production Monitoring
  • Regulatory Compliance
  • Team Supervision
  • Documentation and Reporting
  • Mentoring
  • Cash Handling
  • Conflict Resolution
  • Training and mentoring
  • Reporting skills
  • Data Analytics
  • Evaluate reports
  • Problem-solving abilities
  • Attention to Detail and Organizational Skills

Timeline

Program Control Specialist

Aeyon
06.2024 - Current

Team Member

Big Spoon Creamery
03.2024 - 05.2024

Team Lead

Chick-fil-A Restaurant
11.2021 - 02.2024

Associate of Science - General Studies

Calhoun Community College

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Rebekah Ellis